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The course will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build, develop and maintain excellent collaborative working relationships. Case studies of successful teams are provided as examples. -
For those working with children with learning difficulties or disabilities, there are a lot of increased considerations that need to take place in regards to their safeguarding and care. This course gives an overview of information and guidance needed for those who work or care for children and young people in this situation. This wide-ranging course covers the definitions, needs and laws relating to children with learning difficulties and disabilities, including legislation, communication and partnership. -
If you’ve found yourself working from home for the first time it can be a difficult adjustment to make. You also need to ensure your working environment is suitable and safe to work in even if you regularly work from home. Working from home is more common than ever before. It’s a different way of working than when in an office or on-site somewhere. Starting to work from home can also be difficult adjustment for some. -
Working at height isn’t common in many industries, but that doesn’t mean it isn’t an important consideration for employers. Working at Heights has been developed to provide individuals and organisations with the knowledge required to comply with the Work at Height Regulations 2005. It is recommended that any workers who have to plan or carry out working at height complete this course. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
This course will give you an overview of the veterinary industry, the role played by Veterinary Support Assistants (VSAs), and the most common issues and challenges faced by those working in the profession. It will equip you with the knowledge you will need to communicate effectively with other members of the veterinary team and further your career in this sector. Working as a VSA is a great way of making a real difference to the lives of sick and injured animals on a daily basis. However, the terminology and technical knowledge required to succeed as a VSA can seem intimidating to industry newcomers. -
A business or organisation is only as strong as its people. Managers play an important part in a business’ success, so it’s imperative that they have all the skills and tools they need in order to be effective managers. Part of a manager’s role is to support their team, understand their challenges and help them thrive. This is a lot easier when they have an understanding of themselves. Our 45-minute online course helps the learner do just that. -
This course has been designed for those working with children and young people in an educational environment. Being able to understand and identify strategies for promoting positive behaviour in school is a crucial aspect of primary behaviour support. -
This court training course is designed for all those working with children and young people who have to attend court hearings or become involved with legal processes that could result in court attendance. This training will help to give learners the skills they need to successfully negotiate these complex situations and aims to help alleviate any fears or concerns they might have. -
It can be difficult for many people to identify what hate crime is and how to report it. This training course will give learners clarity and advice on this topic. This course teaches learners how to identify what hate crime is, how to identify hate crime, incidents and how to report incidents. Hate crime is a complex and challenging issue and can take many forms. A key aspect of this course is distinguishing what is classified as hate crime and how the police and Crown Prosecution Service monitor hate crime. -
This course covers a wide range of information and guidance for all those working with individuals, both children and adults, who are vulnerable to domestic abuse or suffering from it. The modules in this product have been created with victims in mind and will inform learners about domestic violence, and how to support those experiencing it. This wide-ranging domestic abuse training course is designed to give the maximum amount of information and guidance to those who are working with victims of domestic abuse or those who may be vulnerable to domestic abuse. -
Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value. This line management toolkit was designed as an introductory course for those who may be new to managing people, or as development training for managers looking to develop their team building skills. This toolkit is built from individual modules which will increase awareness of reward management practise. -
This Understanding Professional Boundaries Online Training Course will give you all the tools you need to ensure the best practice to build professional boundaries in the workplace. It highlights the importance of maintaining professional boundaries in order to provide care that is in the best interest of the individual and the responsibilities the manager has in practice. -
The course describes organisational culture, its characteristics and its impact on an organisation’s success, including how it manifests itself, with examples provided. Four different types of organisational culture are explored, with their significant characteristics and impacts. The course discusses whether culture can be changed with a case study and how this could impact on the success of the organisation. -
This Understanding HACCP Course includes a RoSPA Assured instant digital certificate. It has been created for food handlers to ensure they understand what a critical control point is and are confident using the HACCP seven principles system to identify and respond to hazards. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards and HACCP regulations. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
The course describes how the hospitality and the service industry is divided into different food service methods: formal, casual dining, quick service, counter, carvery, buffet dining and room service. Each of these methods are explored in more detail, with examples of their different menu styles and menus. This is followed by a series of short challenges to check your learning. The course concludes with a summary of the relevant food industry legislation. -
This e-learning module aims to provide learners with an increased understanding of the autistic spectrum and offer strategies to support those on it. On completion, learners will have an increased awareness of the main characteristics of behaviour which individuals on the autism spectrum can commonly display, as well as an increased understanding of the sensory differences of people on the autistic spectrum. Our Understand How to Support Individuals with Autism Spectrum Conditions training course has been updated with help from subject matter experts to include more information on autism spectrum disorder (ASD) and to cover the Oliver McGowan case. -
Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content. -
The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business. -
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits. -
This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills. -
Managers play an important role in businesses, yet the role itself can be daunting. But one of the steps to overcome this feeling and become an effective manager is to truly understand the role of the manager. Did you know that managers account for at least 70% of the variance in team engagement and heavily influence employee wellbeing? The role of the manager is perhaps one of the most significant in the workplace. -
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed. -
This course is aimed at those involved in the handling of people’s information as part of their day to day role. This Course will provide a Data Protection (GDPR) overview for those looking to gain more information on how to uphold the 6 principles. With this course learners will understand the key principles and process under the regulation and what their roles and responsibilities include. In its early days, data protection compliance quickly became a key priority for businesses, as the risk of large financial penalties for failing to introduce a culture of greater data transparency were introduced. -
The Consumer Rights Act 2015 is a key piece of legislation within the retail industry and is something that all vendors need to have an awareness off. This course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which outlines a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework. The course looks at the law and how it affected contracts that were entered into from 1st October 2015 to identify where the changes occurred and how they shaped the current retail market. -
The Bribery Act 2010 course has been developed from the ground up with experts to help you understand the corporate offence of failing to prevent bribery. It has been designed to create awareness of how to recognise a bribe, what should be done in the event of bribery being discovered, and how to put procedures in place that show your company has taken adequate measure to prevent bribery in the workplace. It also addresses the complicated high risk area of corporate hospitality. -
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times. When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider. -
This tenancy training course looks to educate first time tenants by exploring need to know topics such as how to find accommodation, managing finances, debt and budgeting, tenancy agreements and setting up basic utilities. Learners will be provided with the information they need to avoid anti-social behaviour and how to be a good neighbour. Additional information within the course include the basics of finding and viewing a property and the practicalities of running a new home - including paying rent, opening a bank account and getting advice on the services and support available. -
Filled with lots of guidance and practical tips, our short course has been designed to help managers support the health and wellbeing of their remote team. The Coronavirus pandemic has seen a massive change in working, with businesses across the world having to quickly adapt to remote working, so now more than ever we must look after our employee’s health and wellbeing. Remote working presents some challenges to people’s health and wellbeing and managers can feel uncertain of the best ways of supporting and helping. -
This course provides information about mental health and well-being for employers and managers. It is aimed at business owners and managers in a variety of settings who want to better understand and support people with mental health problems. This course looks at the six main factors affecting mental health and well-being at work and how you can support your employees through helping to define mental health, look at the symptoms, the impact it can have, legislation surrounding mental health and how to devise an action plan which promotes positive mental well-being in the workplace. -
Our training covers a wide range of topics to help provide those who work with children or young adults the information they need to help and support young people who are vulnerable to abuse or neglect. This course is designed to give information and guidance to those working with teenagers and young people who may be vulnerable to relationship abuse, substance misuse, and teenage pregnancy. This course uses a multimedia approach to engage the learner including videos and scenarios to allow professionals to develop their knowledge and skills. -
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014. -
Being able to identify the signs and symptoms of someone suffering from suicidal thoughts is crucial for anyone who works with children, young people or vulnerable adults Lack of mental wellbeing in children, young people and vulnerable adults can lead to suicidal thoughts suicidal ideation. This course goes into the reasons for such thoughts, explains why some people are vulnerable, and gives guidance on how to support people in this situation. -
The course begins with a review of stroke related statistics and some important facts about stroke. The course then goes onto describe what happens when a stroke occurs and the three main types in detail. What are the risk factors for stroke, which can be divided into two groups – modifiable and non-modifiable? Learn the acronym FAST for identifying stroke signs and symptoms. Learn what you can do to help whilst waiting for the emergency services. Learn how healthcare professionals should work with individuals who have suffered stroke. This course describes what treatments are recommended for the different types of stroke and more about the effects of stroke on the brain. It also explores rehabilitation and professional support for individuals suffering from stroke. -
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Staff working in a healthcare environment need to ensure that they undertake statutory training to ensure they are able to do their job safely. This training package is designed to provide effective learning for staff to ensure they understand how to work safely in a healthcare environment. It is ideal as induction training, and can be completed by staff at their convenience as all progress will be saved. There are challenges throughout the course to test your knowledge on what you have learnt so far. Our Statutory and Mandatory: Non-Clinical Training Package gives you a saving of 70% when compared to purchasing the 10 included courses separately. -
Tailored for experienced practitioners, our Level 3 Safeguarding Children offers comprehensive training in specialised safeguarding practices. Dive deep into topics such as conducting risk assessments, effective communication with children and young people, and the importance of contributing to serious case reviews. Learn how to refine your ability to identify opportunities for enhancement in safeguarding practices through participation in supervision and audits. Get ready to take your expertise to the next level and make a lasting impact in safeguarding and child protection.
