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The course will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build, develop and maintain excellent collaborative working relationships. Case studies of successful teams are provided as examples. -
For those working with children with learning difficulties or disabilities, there are a lot of increased considerations that need to take place in regards to their safeguarding and care. This course gives an overview of information and guidance needed for those who work or care for children and young people in this situation. This wide-ranging course covers the definitions, needs and laws relating to children with learning difficulties and disabilities, including legislation, communication and partnership. -
If you’ve found yourself working from home for the first time it can be a difficult adjustment to make. You also need to ensure your working environment is suitable and safe to work in even if you regularly work from home. Working from home is more common than ever before. It’s a different way of working than when in an office or on-site somewhere. Starting to work from home can also be difficult adjustment for some. -
Working at height isn’t common in many industries, but that doesn’t mean it isn’t an important consideration for employers. Working at Heights has been developed to provide individuals and organisations with the knowledge required to comply with the Work at Height Regulations 2005. It is recommended that any workers who have to plan or carry out working at height complete this course. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
This course will give you an overview of the veterinary industry, the role played by Veterinary Support Assistants (VSAs), and the most common issues and challenges faced by those working in the profession. It will equip you with the knowledge you will need to communicate effectively with other members of the veterinary team and further your career in this sector. Working as a VSA is a great way of making a real difference to the lives of sick and injured animals on a daily basis. However, the terminology and technical knowledge required to succeed as a VSA can seem intimidating to industry newcomers. -
A business or organisation is only as strong as its people. Managers play an important part in a business’ success, so it’s imperative that they have all the skills and tools they need in order to be effective managers. Part of a manager’s role is to support their team, understand their challenges and help them thrive. This is a lot easier when they have an understanding of themselves. Our 45-minute online course helps the learner do just that. -
This course has been designed for those working with children and young people in an educational environment. Being able to understand and identify strategies for promoting positive behaviour in school is a crucial aspect of primary behaviour support. -
This court training course is designed for all those working with children and young people who have to attend court hearings or become involved with legal processes that could result in court attendance. This training will help to give learners the skills they need to successfully negotiate these complex situations and aims to help alleviate any fears or concerns they might have. -
It can be difficult for many people to identify what hate crime is and how to report it. This training course will give learners clarity and advice on this topic. This course teaches learners how to identify what hate crime is, how to identify hate crime, incidents and how to report incidents. Hate crime is a complex and challenging issue and can take many forms. A key aspect of this course is distinguishing what is classified as hate crime and how the police and Crown Prosecution Service monitor hate crime. -
This course covers a wide range of information and guidance for all those working with individuals, both children and adults, who are vulnerable to domestic abuse or suffering from it. The modules in this product have been created with victims in mind and will inform learners about domestic violence, and how to support those experiencing it. This wide-ranging domestic abuse training course is designed to give the maximum amount of information and guidance to those who are working with victims of domestic abuse or those who may be vulnerable to domestic abuse. -
Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value. This line management toolkit was designed as an introductory course for those who may be new to managing people, or as development training for managers looking to develop their team building skills. This toolkit is built from individual modules which will increase awareness of reward management practise. -
This Understanding Professional Boundaries Online Training Course will give you all the tools you need to ensure the best practice to build professional boundaries in the workplace. It highlights the importance of maintaining professional boundaries in order to provide care that is in the best interest of the individual and the responsibilities the manager has in practice. -
The course describes organisational culture, its characteristics and its impact on an organisation’s success, including how it manifests itself, with examples provided. Four different types of organisational culture are explored, with their significant characteristics and impacts. The course discusses whether culture can be changed with a case study and how this could impact on the success of the organisation. -
This Understanding HACCP Course includes a RoSPA Assured instant digital certificate. It has been created for food handlers to ensure they understand what a critical control point is and are confident using the HACCP seven principles system to identify and respond to hazards. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards and HACCP regulations. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
The course describes how the hospitality and the service industry is divided into different food service methods: formal, casual dining, quick service, counter, carvery, buffet dining and room service. Each of these methods are explored in more detail, with examples of their different menu styles and menus. This is followed by a series of short challenges to check your learning. The course concludes with a summary of the relevant food industry legislation. -
This e-learning module aims to provide learners with an increased understanding of the autistic spectrum and offer strategies to support those on it. On completion, learners will have an increased awareness of the main characteristics of behaviour which individuals on the autism spectrum can commonly display, as well as an increased understanding of the sensory differences of people on the autistic spectrum. Our Understand How to Support Individuals with Autism Spectrum Conditions training course has been updated with help from subject matter experts to include more information on autism spectrum disorder (ASD) and to cover the Oliver McGowan case. -
Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content. -
The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business. -
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits. -
This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills. -
Managers play an important role in businesses, yet the role itself can be daunting. But one of the steps to overcome this feeling and become an effective manager is to truly understand the role of the manager. Did you know that managers account for at least 70% of the variance in team engagement and heavily influence employee wellbeing? The role of the manager is perhaps one of the most significant in the workplace. -
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed. -
This course is aimed at those involved in the handling of people’s information as part of their day to day role. This Course will provide a Data Protection (GDPR) overview for those looking to gain more information on how to uphold the 6 principles. With this course learners will understand the key principles and process under the regulation and what their roles and responsibilities include. In its early days, data protection compliance quickly became a key priority for businesses, as the risk of large financial penalties for failing to introduce a culture of greater data transparency were introduced.
