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In this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. -
This short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development. -
This short course has been designed to help you to construct a robust opinion in the most effective way possible. It will take you through three steps to help you form an opinion that's thoughtful and nuanced, starting with researching your topic, then assessing the information, and finally inferring what it all means. -
This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills. -
The course describes the definition of equality, diversity and inclusion and how the terms ‘equality, diversity and inclusion can often be used interchangeably yet have different meanings. Some examples and statistics are provided for review, along with relevant legislation and case studies. -
Human history is full of harrowing periods when just one single illness became deadly and spread at epidemic or pandemic levels. Think about the Great Influenza pandemic (AKA Spanish Flu), The Plague and - more recently - Covid-19. There isn’t an industry or sector that hasn’t been affected. With the risk of another pandemic always looming, it’s more important than ever to understand the most effective ways you can help prevent the spread of infection in your workplace. With the outbreak of the coronavirus it’s more important than ever to understand the most effective ways you can help prevent the spread of infection in your workplace. -
When working in a social care setting, keeping staff and individuals in your care safe should be one of the highest priorities. Failing to prevent or control infections can lead to illness and in some cases fatalities. With this short online course discover roles and procedures in preventing and controlling infections, how to identify risk assessment procedures, the use Personal Protective Equipment (PPE) has and the importance of good personal hygiene. -
This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you. Learn how you are affected by situations, trigger words or people around you. Understand if you can change your reactions to these triggers and situations or your emotional states. And lastly, gain insight into how you can practice and improve using your emotional intelligence situations. -
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
This interactive e-learning course leads to a globally recognised IOSH certificate in 'Working Safely' and will provide individuals with thorough knowledge about the essentials of health and safety. The structured online course includes five interactive modules, 3D hazard spotting quiz forming part of the final assessment. The online course is easy to follow, you can study wherever and whenever suits you. This is the most cost-effective way to study for this globally recognised IOSH certificate. -
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Consisting of eight short online courses, this package, filled with valuable insights and practical tips, is designed to help develop the managers and leaders of the future. It not only covers important skills such as communication, performance management, leadership styles and managing teams, but it also encourages the learner to truly understand themselves and build on their own personal effectiveness – essential insights if they are to really thrive as a manager. -
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Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health. -
Our Leading Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Our short course is ideal for anyone who manages a remote team and is looking to discover effective ways of keeping their team motivated. -
This CPD approved Learning Opportunities and Reflective Practice has been designed for team leaders, managers, supervisors and anyone in or aspiring to be in a managerial position. -
Learn to understand why saying no can feel so hard, and how to make it easier. Why take this Learning to Say No - The Right Way course? This short course has been designed to give you an insight into those wide-ranging, complex factors, helping you to understand why saying no can feel so hard and giving you tips and ideas on how to make it a little easier. -
This course has been designed to help raise awareness of Legionnaires' disease by explaining how outbreaks might occur, and highlighting water systems that have a potentially high risk of developing the Legionella bacterium. You may have heard about Legionnaires' disease or the Legionella bacterium, and it’s not something anyone wants to experience first-hand. On average there are approximately 200 to 250 reported cases of Legionnaires' disease each year in the UK, although many believe this total is generally underestimated. Contracting 'Legionella pneumophilia' bacteria can cause high fever and may become fatal in approximately 12% of cases. To prevent people from developing this disease, we need to know what it is and how to prevent it coming into contact with us. This legionella training module explains how outbreaks might occur, including how to identify which water systems have a potentially high risk of developing the Legionnella bacterium. -
The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance. The course also provides more information about the various Enforcement Bodies and their role in compliance with the legislation. -
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This collection of courses brings together all the essential knowledge an employee would need to be on-boarded with all key food hygiene and safety information and fulfil legal training obligations for food handling and allergies. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
This training pack is aimed at those who want to learn the basics of food hygiene and want to know how to act safely in the kitchen and food environment. Level 1 may be used as an introduction to the subject for children and people with an interest in preparing food safely for a family. It is ideal for use in schools, in addition to a regular curriculum, and for students prior to taking work experience in a food environment. -
This Level 1 Food Safety and Hygiene e-learning course is designed to introduce the basic principles of food safety and hygiene to anyone who is a beginner in an environment where food may be prepared or stored. Please Note: Level 1 is an introductory course which is not suitable for food handlers. In order to meet legal requirements it is necessary for food handlers to complete the Level 2 Food Safety and Hygiene Course. Even if you're not directly handling food, understanding food safety is an essential requirement for every person working in the food industry. -
This course will give you the knowledge and skills to help safeguard not only those you are directly responsible for, but also anyone you come into contact with while carrying out your duties. We also offer Safeguarding Everyone training at Level 2 and Level 3. -
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This Food Hygiene training pack satisfies a learners legal requirement for working in a food environment and fire safety training and extends to manager and supervisor responsibilities. This First Aid training course was to give learners the knowledge on how to act safely and effectively in the event of an incident. Anyone who works in the food industry needs to be aware of the latest food hygiene standards and how they can impact both staff and consumers. Knowing how to clean and disinfect equipment, safely store and prepare food to avoid cross-contamination, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
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This training pack is designed to inform learners about the HACCP regulations and provide information, instruction and training to employees about fire precautions in the workplace. This course includes the Level 2 HACCP course, the Level 3 HACCP course and the Fire Safety Training Course. -
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This training pack combines the Level 2 and Level 3 HACCP courses to create one bundle which gives you everything you need to know about Hazard Analysis and Critical Control Points for your business. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. By taking both courses, you will be able to fulfil your legal obligation around EU Food Hygiene legislation and sufficiently assist other staff members in implementing an effective HACCP plan. -
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The Level 2 & 3 Food Hygiene courses are designed to provide an individual or an organisation with the very latest food safety and hygiene training, while the Food Allergy training gives you insight into what food can trigger allergic reactions in some consumers. When working in catering or hospitality, you need to have a high standard of food safety and hygiene training in order to fulfil your role and protect both consumers and other staff members. Undertaking both Level 2 and Level 3 Food Safety & Hygiene training means you have covered a comprehensive level of training which includes modules on cleaning and disinfecting equipment, safe food preparation and storage, and common pest control. -
This Level 2 & 3 Food Safety & Hygiene Certificate course satisfies a food handler’s legal obligation to undertake appropriate food safety training and include relevant material for managers and supervisors to supplement this. A sound knowledge of the latest food safety principles will also improve the quality of your product or service whether you’re a self-employed caterer, a chef, a waiter, or any other role within the catering industry. When working in catering or hospitality, you need to have a high standard of food safety and hygiene training in order to fulfil your role and protect both consumers and other staff members. -
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This HACCP Training Pack teaches learners about the HACCP regulations for the implementation and management of food safety. The Food Allergy Awareness Training Course includes clear information and guidance to help learners identify and understand the main food allergens This Level 2 HACCP Training course teaches learners about the HACCP regulations for the management of food safety. It is designed to ensure that food handlers know how to comply with the HACCP Food Hygiene guidelines and can confidently implement food safety practices in their workplace. This online Level 3 HACCP Training course provides food supervisors and managers with the training they need to implement a successful HACCP system in their workplace. -
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This package is a great way to gain a deeper understanding into the coffee industry whilst becoming compliant with current food hygiene legislation and learning about potential food hygiene hazards. On completion you will receive a RoSPA Assured Level 2 Food Safety and Hygiene certificate and a CPD Approved Barista Training certificate. This training package offers learners a deeper insight into key areas around the food industry and is essential for anyone working in the café industry. The training will ensure learners comply with current legislation and have an in-depth knowledge of both the coffee industry and food allergen risks. This package is perfect for those working or looking to work in a café, bar, restaurant or the hospitality industry. -
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Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. They can also benefit from peripheral courses which bolster their skills in areas such as first aid and health and safety which can help employers meet additional legal obligations around employee safety in the workplace. -
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Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. By supplementing the food hygiene and allergy courses with basic first aid principles, you can prepare your staff for potential emergency situations and what the correct actions to take will be. -
This online training course in Level 2 Food Safety and Hygiene is perfect for drink manufacturers who need practical, hands-on food safety training they can immediately apply in their workplace. This online course delivers everything your team needs to maintain the highest hygiene standards. While we also offer general Level 2 Food Safety & Hygiene training, this course is particularly tailored to anyone working in drink preparation or manufacturing. That means the course material will be directly relevant to the real life scenarios you’ll face. -
Our Level 2 HACCP training course is designed for food handlers and preparation staff across all sectors. This practical food and safety course focuses specifically on understanding and applying HACCP principles to maintain food safety in your workplace. If you're a food safety manager, supervisor or business owner responsible for developing entire HACCP systems, our Level 3 HACCP training would be better suited to your needs. -
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This Level 2 Safeguarding Children and Safer Recruitment package looks to provide learners with the relevant information including legislation, policies and procedures surrounding protecting vulnerable children when working or hiring. This training package has been updated to be compliant with new Keeping Children Safe in Education 2022 legislation and how this applies in the workplace or when working with children and young people. -
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The package consists of 2 popular safeguarding courses - Level 2 Safeguarding Children and Awareness of Domestic Violence and Abuse - these have been designed to ensure those working with children remain compliant. Gain an up-to-date knowledge of safeguarding policies, legislation and guidance to ensure children are kept safe from harm. -
This Level 2 Safeguarding Children introduces safeguarding as a topic and covers key safeguarding areas such as, safeguarding jargon, working in a multi-agency approach and best practice. This level 2 course will give learners the knowledge they need to be able to identify the signs and symptoms of abuse and what they need to do if they suspect a child is being abused or discloses sensitive information to them. We also offer Safeguarding Children Training at Level 3.
