All Courses

  • Being able to identify the signs and symptoms of someone suffering from suicidal thoughts is crucial for anyone who works with children, young people or vulnerable adults Lack of mental wellbeing in children, young people and vulnerable adults can lead to suicidal thoughts suicidal ideation. This course goes into the reasons for such thoughts, explains why some people are vulnerable, and gives guidance on how to support people in this situation.
  • The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014.
  • Our training covers a wide range of topics to help provide those who work with children or young adults the information they need to help and support young people who are vulnerable to abuse or neglect. This course is designed to give information and guidance to those working with teenagers and young people who may be vulnerable to relationship abuse, substance misuse, and teenage pregnancy. This course uses a multimedia approach to engage the learner including videos and scenarios to allow professionals to develop their knowledge and skills.
  • This course provides information about mental health and well-being for employers and managers. It is aimed at business owners and managers in a variety of settings who want to better understand and support people with mental health problems. This course looks at the six main factors affecting mental health and well-being at work and how you can support your employees through helping to define mental health, look at the symptoms, the impact it can have, legislation surrounding mental health and how to devise an action plan which promotes positive mental well-being in the workplace.
  • Filled with lots of guidance and practical tips, our short course has been designed to help managers support the health and wellbeing of their remote team. The Coronavirus pandemic has seen a massive change in working, with businesses across the world having to quickly adapt to remote working, so now more than ever we must look after our employee’s health and wellbeing. Remote working presents some challenges to people’s health and wellbeing and managers can feel uncertain of the best ways of supporting and helping.
  • This tenancy training course looks to educate first time tenants by exploring need to know topics such as how to find accommodation, managing finances, debt and budgeting, tenancy agreements and setting up basic utilities. Learners will be provided with the information they need to avoid anti-social behaviour and how to be a good neighbour. Additional information within the course include the basics of finding and viewing a property and the practicalities of running a new home - including paying rent, opening a bank account and getting advice on the services and support available.
  • Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times. When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider.
  • The Bribery Act 2010 course has been developed from the ground up with experts to help you understand the corporate offence of failing to prevent bribery. It has been designed to create awareness of how to recognise a bribe, what should be done in the event of bribery being discovered, and how to put procedures in place that show your company has taken adequate measure to prevent bribery in the workplace. It also addresses the complicated high risk area of corporate hospitality.
  • The Consumer Rights Act 2015 is a key piece of legislation within the retail industry and is something that all vendors need to have an awareness off. This course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which outlines a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework. The course looks at the law and how it affected contracts that were entered into from 1st October 2015 to identify where the changes occurred and how they shaped the current retail market.
  • This course is aimed at those involved in the handling of people’s information as part of their day to day role. This Course will provide a Data Protection (GDPR) overview for those looking to gain more information on how to uphold the 6 principles. With this course learners will understand the key principles and process under the regulation and what their roles and responsibilities include. In its early days, data protection compliance quickly became a key priority for businesses, as the risk of large financial penalties for failing to introduce a culture of greater data transparency were introduced.
  • The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed.
  • Managers play an important role in businesses, yet the role itself can be daunting. But one of the steps to overcome this feeling and become an effective manager is to truly understand the role of the manager. Did you know that managers account for at least 70% of the variance in team engagement and heavily influence employee wellbeing? The role of the manager is perhaps one of the most significant in the workplace.
  • This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills.
  • This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits.
  • The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
  • Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content.
  • This e-learning module aims to provide learners with an increased understanding of the autistic spectrum and offer strategies to support those on it. On completion, learners will have an increased awareness of the main characteristics of behaviour which individuals on the autism spectrum can commonly display, as well as an increased understanding of the sensory differences of people on the autistic spectrum. Our Understand How to Support Individuals with Autism Spectrum Conditions training course has been updated with help from subject matter experts to include more information on autism spectrum disorder (ASD) and to cover the Oliver McGowan case.
  • The course describes how the hospitality and the service industry is divided into different food service methods: formal, casual dining, quick service, counter, carvery, buffet dining and room service. Each of these methods are explored in more detail, with examples of their different menu styles and menus. This is followed by a series of short challenges to check your learning. The course concludes with a summary of the relevant food industry legislation.
  • This Understanding HACCP Course includes a RoSPA Assured instant digital certificate. It has been created for food handlers to ensure they understand what a critical control point is and are confident using the HACCP seven principles system to identify and respond to hazards. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards and HACCP regulations. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards.
  • The course describes organisational culture, its characteristics and its impact on an organisation’s success, including how it manifests itself, with examples provided. Four different types of organisational culture are explored, with their significant characteristics and impacts. The course discusses whether culture can be changed with a case study and how this could impact on the success of the organisation.
  • This Understanding Professional Boundaries Online Training Course will give you all the tools you need to ensure the best practice to build professional boundaries in the workplace. It highlights the importance of maintaining professional boundaries in order to provide care that is in the best interest of the individual and the responsibilities the manager has in practice.
  • Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value. This line management toolkit was designed as an introductory course for those who may be new to managing people, or as development training for managers looking to develop their team building skills. This toolkit is built from individual modules which will increase awareness of reward management practise.
  • This course covers a wide range of information and guidance for all those working with individuals, both children and adults, who are vulnerable to domestic abuse or suffering from it. The modules in this product have been created with victims in mind and will inform learners about domestic violence, and how to support those experiencing it. This wide-ranging domestic abuse training course is designed to give the maximum amount of information and guidance to those who are working with victims of domestic abuse or those who may be vulnerable to domestic abuse.
  • It can be difficult for many people to identify what hate crime is and how to report it. This training course will give learners clarity and advice on this topic. This course teaches learners how to identify what hate crime is, how to identify hate crime, incidents and how to report incidents. Hate crime is a complex and challenging issue and can take many forms. A key aspect of this course is distinguishing what is classified as hate crime and how the police and Crown Prosecution Service monitor hate crime.
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