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By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure. This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry. By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits. -
The modules in this course provide information on the potential causes of poverty, how to help children and their families, guidance on multi-agency working and the learner's roles and responsibilities as a practitioner. This course is for anyone who is working or will be working with children who may be in poverty or vulnerable to poverty. -
This Child Exploitation and Extra-familial Harm training has been designed for those working with at risk children or young people and covers the effects and impacts of exploitation and extra-familial harm of children. It has up-to-date information on CSE, learner challenges and scenarios for an interactive learning experience. Ensuring you can identify the signs and symptoms of child exploitation and extra-familial harm is crucial for anyone working with children. -
This course aims to give learners a deeper understanding of child criminal exploitation and gang-related issues by defining what these key terms mean. This training will also help learners to identify the signs and symptoms of abuse and what to do if they suspect a child or young person is becoming involved in gang activities. County lines is another crucial issue related to gang activities, within this training, learners will gain an understanding of this issue and how it can differ from other gang-related activities. -
This course provides information on dealing with both Child Sexual Exploitation (CSE) and Adult Sexual Exploitation (ASE). Aimed at those who work with vulnerable individuals, it includes guidance on grooming, trafficking, consent and reporting. This course combines information on both Child Sexual Exploitation (CSE) and Adult Sexual Exploitation (ASE), both how they differ and what they have in common. -
Care Certificate training is an important part of any health and social care role. Our digital workbooks are the perfect support aid to the Care Certificate assessment, helping learners acquire the knowledge needed before they are assessed. The Care Certificate was introduced in 2015 as a way of ensuring that training and development for support roles in health and social care were consistent, and that everyone was working towards the same skills, knowledge and behaviour. It was updated in March 2025 to include the mandatory Oliver McGowan Training. -
This course will help you understand how our climate is changing and learn more about your role in taking action. When you've completed this online training you will sit an online test and, once successful, you can download your certificate. -
This Canine Communication Diploma Course will give you the information necessary to not only communicate with your own dog, but also with dogs you don’t know or dogs you work with. It is full of information that one must have to successfully train and understand dogs, and to enhance the relationship you have with canines. From a study on canine evolution and intelligence to how to teach basic commands and understand canine emotions, this course teaches all you require to become a successful canine communicator. You will receive a full introduction on what canine communication truly is, as well as how dogs communicate with us and how we can more effectively communicate with dogs. -
The course describes the definition of business development and reviews a range of business development tools and techniques, designed to bring about continuous improvement as a key part of operational planning. Business development strategies are reviewed and their role in operational planning. Eight tools to support business development are reviewed including SWOT and PEST analysis, the Boston matrix and Maturity models. -
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Our Business Compliance Essentials Course Package has been created to give you peace-of-mind. We recognise the complexities of business compliance, and so have curated a collection of relevant courses that you will need. We know that business compliance can be a tricky area and raises a number of questions – in what areas do I need to be compliant? How do I achieve it? What information needs to be shared, taught and learnt? Who needs to be compliant? It can be daunting, which is why we have taken out the hard work and complications for you and created a package that will help you meet many of your needs. It will form the foundation training required for the operation of your business and will ensure that you are supporting your staff by providing them with the compliance training they require. -
What is The Worker Protection Act 2023? The Worker Protection Act 2023 is a significant piece of legislation that aims to strengthen the rights and protections afforded to employees across the country. This Act has been introduced to address gaps in existing labour laws, ensuring that workers are treated fairly, paid adequately, and work in safe environments. -
This short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration. -
Whether you are a first-time tenant of have been renting for a while, it’s important to understand the basics of looking after your home. With this course discover what it really means and takes to become a good tenant. Avoiding misunderstandings, knowing your legal obligations and entitlements. -
Be introduced to the topic of basic life support and first aid with this short online course. Explore topics within the course such as what basic life support is, what accidents can happen in the workplace, what sudden illnesses could be whilst also understanding which tasks need specialist training. -
This course is designed for anyone thinking about becoming a Barista as a career. As accredited providers of expert-led food safety training courses, you can trust that you're in safe hands when you’re learning with us. Learn the basics of how to be a barista right here with our Barista Training Course if you’re thinking about becoming a barista as a part-time or full-time career choice and may be going on to do face-to-face training. This Barista training is also great if you simply love coffee, you will learn skills on how to be come a barista, how to make your favourite drinks at home and impress your friends and family. -
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This training pack is designed to teach both employees and employers why health and safety in the workplace is so important in relation to the Health and Safety at Work Act 1974. According to the Health and Safety Executive, in 2015/16 30.4 million working days were lost due to self-reported work-related illness or injury. By giving employees good Health and Safety training, you reduce the risk of workplace accidents and adhere to your legal obligation of preventing accidents in the workplace. -
Everyone wants to stay safe and healthy, and that’s why health and safety (H&S) at work is enshrined in law. Being unwell or put at risk of harm has wide implications for both the individual affected and the business they work for. When the Health and Safety at Work Act came into force in 1974, businesses were now responsible for keeping their employees safe and well. That included training them regularly in how to do that. This short course on Awareness of Health and Safety at Work helps you understand the importance of this topic. -
Our introductory course is aimed at anyone who works with children, from social care workers to teachers, and wants to understand attachment theory. Attachment Theory is a well-established theory which illustrates the key role attachment plays in the development of a child through to adulthood, how they form relationships with others and how they perceive themselves. Using the context of attachment theory, our course is designed to provide you with insights into children’s behaviour and development, and what you can do to help a child who may be struggling. -
When working in social care its essential to know how to help assist and move people in your care and other objects such as equipment. As a daily common task, it is incredibly important to help reduce the risk of harm to staff and service users. Discover the correct way to move and handle individuals and required equipment safely as well as understanding the relevant legislations, guidelines, and procedures to help minimise risks. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Assisting and Moving, People and Objects. -
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This safe working training pack delves into some of the hazards that can face people in the workplace. It provides information about the hazards, the risks and adverse effects that can come into play and the ways in which the risks can be minimised. Asbestos Awareness provides advanced knowledge about asbestos awareness for people working with and around asbestos. Health and Safety at Work provides vital information to ensure employers and employees are adhering to health and safety regulations to protect their staff/colleagues, members of the public and the wider economy. An Introduction to Working at Height has been developed to provide individuals and organisations with the knowledge required to comply with the Work at Height Regulations 2005. It is recommended that any workers who have to plan or carry out working at height complete this course. -
This essential Health and Safety course is designed to give people who might work with or around asbestos all the knowledge they need to do so safely. It considers the risks, highlights the dangers and identifies key signs to look out for. This asbestos awareness course provides advanced knowledge about asbestos awareness for people working with and around asbestos. There is an overview of what asbestos is, the history of asbestos use, the risks of exposure to asbestos, and the key legislation around the topic. -
This anti-money laundering course provides a general overview of the risk and the implications of money laundering and the impact it has on a business. It is suitable for anyone who works in financial, credit, legal, or estate agency sectors and generally anyone working in a role that involves payments or money. Money laundering is an illegal act which can be conducted in a variety of settings, posing risks to both staff and businesses. This course covers the essentials about understanding what money laundering is, how it's carried out, the surrounding legislation, and implications of money laundering to help staff recognise potential instances of money laundering and how to implement control measures. -
From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator. The Social Housing Regulator has 2 sets of standards, economic and consumer. Social Housing Providers are expected to meet both. However, the main focus of regulation will be on the economic standards which cover governance, financial viability, rent and value for money. -
This e-learning course is for anyone who works closely with children or in a capacity where they might encounter someone on the autism spectrum; for example, teachers, youth workers, carers, nurses and even customer service professionals. The Introduction to Autism Spectrum training course has been updated with help from subject matter experts to include more information on autism spectrum disorder (ASD) and to cover the Oliver McGowan case.
