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This course will help you understand how our climate is changing and learn more about your role in taking action. When you've completed this online training you will sit an online test and, once successful, you can download your certificate. -
The course describes how to assess when change is needed and uses the four key aspects from the Harvard Business Review to conduct the analysis on an organisation and decide whether it is ready and needs change. Best practice identifies change as a continual cycle and the cycle ensures that change is managed consistently. -
The course describes the definition of business development and reviews a range of business development tools and techniques, designed to bring about continuous improvement as a key part of operational planning. Business development strategies are reviewed and their role in operational planning. Eight tools to support business development are reviewed including SWOT and PEST analysis, the Boston matrix and Maturity models. -
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
Our Leading Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Our short course is ideal for anyone who manages a remote team and is looking to discover effective ways of keeping their team motivated. -
Sale!
Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health. -
Sale!
Consisting of eight short online courses, this package, filled with valuable insights and practical tips, is designed to help develop the managers and leaders of the future. It not only covers important skills such as communication, performance management, leadership styles and managing teams, but it also encourages the learner to truly understand themselves and build on their own personal effectiveness – essential insights if they are to really thrive as a manager. -
It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well. This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill? Our 60-minute online course is designed to do just that. -
In a time where employees are looking for more meaning in their careers, managers are expected more and more to coach their team members, recognising that it helps increase team morale and motivate their teams. But how can they develop their skills? Our 45-minute online course explores this topic in depth imparting valuable insights which will increase any manager’s confidence in the topic. Our course will help you grow expert managers in your organisation. -
The course describes basic leadership styles, their strengths and weaknesses and their suitability in different situations. What are the advantages and disadvantages of the different leadership styles and how do great leaders mix and match these to their business advantage? -
The course describes the definition of equality, diversity and inclusion and how the terms ‘equality, diversity and inclusion can often be used interchangeably yet have different meanings. Some examples and statistics are provided for review, along with relevant legislation and case studies. -
The course describes the definition of feedback and reviews the two main feedback models, CORBS and SBI, including how to measure performance to inform feedback. The course also reviews the place of workplace observation in appraisal processes, leading to providing constructive feedback in the summary review.
