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Our short, bite-sized course is designed for any business owner, manager or HR professional who wants to ensure their communication skills, or those of their staff, are suited to a remote working environment. Due to the Coronavirus pandemic, remote working is fast becoming the norm. This has required businesses to adapt in many ways, and one of those ways is how teams are managed. Our Communicating With Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. -
This course is aimed at business leaders and professionals to explain the difference between commercial acumen and awareness. It will relate to different business situations and scenarios with frameworks. This Commercial Acumen training course begins with a definition of commercial acumen and awareness and the difference between the two and will go on to relate these to four different business situations. -
The course describes the definition of collaboration and what it means in the workplace, including some of the challenges and solutions to effective and successful collaboration. This Collaborative Working Techniques course describes the definition of collaboration and what it means in the workplace, including some of the challenges and solutions to effective and successful collaboration. -
This short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration. -
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Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need. Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone. With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat. That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business. -
In a time where employees are looking for more meaning in their careers, managers are expected more and more to coach their team members, recognising that it helps increase team morale and motivate their teams. But how can they develop their skills? Our 45-minute online course explores this topic in depth imparting valuable insights which will increase any manager’s confidence in the topic. Our course will help you grow expert managers in your organisation. -
By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure. This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry. By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits. -
This Child Exploitation and Extra-familial Harm training has been designed for those working with at risk children or young people and covers the effects and impacts of exploitation and extra-familial harm of children. It has up-to-date information on CSE, learner challenges and scenarios for an interactive learning experience. Ensuring you can identify the signs and symptoms of child exploitation and extra-familial harm is crucial for anyone working with children. -
The modules in this course provide information on the potential causes of poverty, how to help children and their families, guidance on multi-agency working and the learner's roles and responsibilities as a practitioner. This course is for anyone who is working or will be working with children who may be in poverty or vulnerable to poverty. -
This course aims to give learners a deeper understanding of child criminal exploitation and gang-related issues by defining what these key terms mean. This training will also help learners to identify the signs and symptoms of abuse and what to do if they suspect a child or young person is becoming involved in gang activities. County lines is another crucial issue related to gang activities, within this training, learners will gain an understanding of this issue and how it can differ from other gang-related activities. -
This course provides information on dealing with both Child Sexual Exploitation (CSE) and Adult Sexual Exploitation (ASE). Aimed at those who work with vulnerable individuals, it includes guidance on grooming, trafficking, consent and reporting. This course combines information on both Child Sexual Exploitation (CSE) and Adult Sexual Exploitation (ASE), both how they differ and what they have in common. -
Care Certificate training is an important part of any health and social care role. Our digital workbooks are the perfect support aid to the Care Certificate assessment, helping learners acquire the knowledge needed before they are assessed. The Care Certificate was introduced in 2015 as a way of ensuring that training and development for support roles in health and social care were consistent, and that everyone was working towards the same skills, knowledge and behaviour. It was updated in March 2025 to include the mandatory Oliver McGowan Training.
