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This CPD approved Learning Opportunities and Reflective Practice has been designed for team leaders, managers, supervisors and anyone in or aspiring to be in a managerial position. -
Our Leading Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Our short course is ideal for anyone who manages a remote team and is looking to discover effective ways of keeping their team motivated. -
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Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health. -
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Consisting of eight short online courses, this package, filled with valuable insights and practical tips, is designed to help develop the managers and leaders of the future. It not only covers important skills such as communication, performance management, leadership styles and managing teams, but it also encourages the learner to truly understand themselves and build on their own personal effectiveness – essential insights if they are to really thrive as a manager. -
This interactive e-learning course leads to a globally recognised IOSH certificate in 'Working Safely' and will provide individuals with thorough knowledge about the essentials of health and safety. The structured online course includes five interactive modules, 3D hazard spotting quiz forming part of the final assessment. The online course is easy to follow, you can study wherever and whenever suits you. This is the most cost-effective way to study for this globally recognised IOSH certificate. -
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you. Learn how you are affected by situations, trigger words or people around you. Understand if you can change your reactions to these triggers and situations or your emotional states. And lastly, gain insight into how you can practice and improve using your emotional intelligence situations. -
If you've ever considered a career in international events management or wedding planning then this diploma could be the ideal starting point. Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. -
The How To Become An Interior Designer course contains everything you need to know in order to prepare to work as an interior designer. Interior design is a popular career choice for many people who have an interest in the visual arts and home décor, and this profession can be both creatively and financially fulfilling. However, it is important to understand not only the fundamentals of interior design, but also the practical side of working in this competitive industry. -
When working in a social care setting, keeping staff and individuals in your care safe should be one of the highest priorities. Failing to prevent or control infections can lead to illness and in some cases fatalities. With this short online course discover roles and procedures in preventing and controlling infections, how to identify risk assessment procedures, the use Personal Protective Equipment (PPE) has and the importance of good personal hygiene. -
Human history is full of harrowing periods when just one single illness became deadly and spread at epidemic or pandemic levels. Think about the Great Influenza pandemic (AKA Spanish Flu), The Plague and - more recently - Covid-19. There isn’t an industry or sector that hasn’t been affected. With the risk of another pandemic always looming, it’s more important than ever to understand the most effective ways you can help prevent the spread of infection in your workplace. With the outbreak of the coronavirus it’s more important than ever to understand the most effective ways you can help prevent the spread of infection in your workplace. -
The course describes the definition of equality, diversity and inclusion and how the terms ‘equality, diversity and inclusion can often be used interchangeably yet have different meanings. Some examples and statistics are provided for review, along with relevant legislation and case studies. -
This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills. -
This short course has been designed to help you to construct a robust opinion in the most effective way possible. It will take you through three steps to help you form an opinion that's thoughtful and nuanced, starting with researching your topic, then assessing the information, and finally inferring what it all means. -
This short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development. -
In this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. -
This power skill e-learning course will give you the tools and techniques to effectively present your ideas. Our online How to Construct and Deliver an Effective Presentation training course is broken down into the following sections and can be completed at your own pace. Working through this course will help you to identify what's urgent, what's not, and the big idea you should go for in your next presentation. You will explore what your audience wants and how to help them to care, identify four techniques to learn more about who your audience is and get to grips with 'stacking' your presentation. -
The Electricity at Work Regulations 1989 require that any electrical equipment that has the potential to cause injury is maintained in a safe condition. Portable Appliance Testing is one way in which to ensure electrical equipment is safe. Electronic appliances are everywhere at home and work, but faulty electronics is a leading cause of fires, and getting electrocuted is also a risk when appliances are not maintained. Hundreds of people get seriously injured or die because of faulty electronics so checking equipment is an important prevention method. This course teaches you how to carry out a Portable Appliance Test (PAT) on your personal appliances. You’ll find out how to identify the different types of electronic items and become familiar with the testing equipment. You’ll find out about the different ways damage can happen to electrical equipment, appliances and their flexes. -
Do you have a passion for customer service? Do you want to find yourself in an exciting career where you meet new people from around the world? Being a hotel receptionist involves so much more than simply answering the phone. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. -
The hotel management diploma is the best choice for anyone who is interested in improving their career prospects within the hospitality industry in the United Kingdom. This course will teach you everything you need to know to run a successful hotel, from communicating with guests to engaging with staff and maintaining front of house duties, while ensuring rooms are serviced to the highest standard and so much more. -
Setting up a home delivery service can be a great way to appeal to more customers but do you know where to begin? With this online training course learners will learn about the key actions and tasks needed to start home deliveries and how to ensure staff safety and well-being when they set up. -
This comprehensive course can enhance your career prospects as a holiday representative. Whether you are fresh and new to the travel industry or you have experience and are looking to brush up your skills, this course will provide you with information and insight to help you achieve success. -
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This Health & Safety training pack is perfect for any individual or business that wants cost-effective compliance training. The training pack includes two of our popular courses: Awareness of Health and Safety at Work and Fire Safety. According to the Health and Safety Executive, in 2015/16 30.4 million working days were lost due to self-reported work-related illness or injury. By giving employees good Health and Safety training, you reduce the risk of workplace accidents and adhere to your legal obligation of preventing accidents in the workplace. -
Health and safety in health and social care is everyone’s responsibility to ensure staff and those in your care are kept safe and out of harm’s way. From exploring the use of risk assessments and how to handle hazardous substances, to discovering how to implement security measures, manage stress and promote fire safety in the work setting, this short course covers all the basics and is the perfect introduction.
