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This course describes how to manage team performance using different management models and by identifying the different roles and requirements in a team, as well as understanding motivational theory. The course reviews what kind of problems a team leader can encounter and the types of interactions which may occur. The module looks at Belbin’s nine team roles model and describes each role in more detail and also considers the Tuckman model of team development. Finally, the course reviews the four main motivational theories from Maslow, Herzberg, Adams and Vroom and how to use these to understand team behaviour. -
This managing difficult conversations course covers how to approach difficult conversations and the steps and principles involved in addressing them. It covers resolving conflict, performance management, reflective activity, effective two-way communication, and generating confidence and commitment in your staff. -
Being able to manage change within an organisation is hugely important to ensure its success. Understanding how to manage change is skill often overlooked, but can prove to be incredibly beneficial. This 45-minute online course looks to help managers manage change within their teams and organisations. Our course has been designed to help you grow expert managers within your organisation. It is not only cost-effective and high-quality but through our human-centred design, we place the learner at the forefront. -
The course reviews the reasons, drivers and reactions to change and enables the learner to understand how to manage resistance to change. Change theory is reviewed including Jungian’s four groups of people; Kotter’s eight step model of change and looks at different ways to plan for change. -
Our managing remote teams course then reviews three practical leadership styles, ideal for developing teams: transaction, transformational and situational. What are the skills required in developing an effective team and what behaviours would be evident in an effective team leader, to help the team achieve its goals? Managing remote teams can require different skills because of the varying locations, time zones, work patterns, etc. Additional effort on the part of the leader and the team members is required to achieve the team goals and effective communication is particularly important. -
Effectively managing a team has a positive effect on team morale, motivation and productivity. Yet it isn’t a skill that is often developed. Our 60-minute online course, designed for new or experienced managers in any sector, provides the insights they need to confidently and effectively manage their team. Our course will help you grow expert managers in your organisation. -
Professionalism in the workplace is essential, regardless of your job. This means representing your company well both in person and online, including via your personal social media profile. Of course, you don't have to reference your job on your personal channels, but colleagues, clients and prospective employers are now easily able to search for you online and see how you spend your time outside of work. If you're self-employed, it's arguably even more important to know how to manage your professional digital profile to ensure the lines between your private and professional lives remain clear. What's more, General Data Protection Regulations (GDPR) mean businesses need to ensure staff are not sharing sensitive information on their personal social media profiles, and know exactly how far their digital footprint stretches. -
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Employers have a legal requirement to take reasonable steps to safeguard the health and safety of all employees, including increasing awareness about potential hazards, and outlining what can be done to minimise risk. The Manual Handling course will help learners understand the correct manual handling procedures to apply to be able to reduce their chance of incurring an injury while handling loads. The First Aid Primary Survey course will help learners to react appropriately when they are first on the scene of an incident involving a casualty and know what necessary steps to take. -
This engaging online Manual Handling training gives you practical knowledge to prevent workplace injuries when handling loads. As one of our essential health and safety courses, it delivers critical skills in just 30-45 minutes. Manual handling injuries affect half a million UK workers annually, with back injuries being the leading cause of workplace absences. By law, employers must protect their workforce—and this training helps you meet those legal obligations while reducing costly downtime. -
This counter terrorism training course helps introduce everyone to staying alert and being vigilant when it comes to potential terrorist attacks, as well as introducing responsible persons to the requirements they need to fulfil in order to comply with Martyn’s Law. Businesses and organisations are now responsible for preparing staff for potential terrorist threats. -
Working in a health and social care setting often involves administering and monitoring medication to those under your care. With this short course understand the legislation policies and procedures to be able to safely administer medication whilst also gaining knowledge surrounding the most common types of medication and its use. -
Working in a health and social care setting means looking after or supporting individuals who sometimes need extra help. When in this setting it is important to understand the mental capacity of the individuals in your care, often carried out through assessment, as this will help tailor their support. There are various reasons to why someone may lack mental capacity, and in the cases where this is lacking, Deprivation of Liberty Safeguards (DoLS) looks to protect the person to ensure their liberty is not being deprived in their care arrangements. -
This course contains several sections and covers a huge amount of material concerning Mental Capacity Assessment and the Deprivation of Liberty Safeguards. -
These courses help to define mental health, look at the symptoms of some mental health issues and the impact they can have, as well as legislation and how to devise an action plan to promote mental well-being in the workplace for you and your employees. Both of these courses aim to improve your understanding of your own and your employees’ mental health and well-being, and how you can better promote workplace well-being through slight changes in day-to-day behaviour. -
Just as it is important to keep our bodies healthy, ensuring we keep our minds healthy is just as vital throughout all stages of life. By not taking time to understand our own mental health, our behaviours and emotions can be negatively affected. Mental Health and Wellbeing Resource Pack improves your awareness of mental health, how to support others with their mental health and gain general information surrounding mental health. -
This course covers the different aspects of your life and how you can improve your mental health and wellbeing in those areas. Aimed at anyone who wishes to improve their mental health and wellbeing the course takes around one hour to complete. Approximately 1 in 4 people in the UK could suffer from mental health at least once a year with 1 in 6 people in England reporting common mental health problems such as anxiety and depression. Whilst there has not been a significant rise in mental health problems in recent years people are finding it harder to cope with the illness with self-harm and suicidal thoughts increasing. Having positive mental health in the workplace can lead to an increase in productivity and morale which can also have a good effect on your colleagues. -
Misogynistic behaviour is sadly on the rise with research saying 64% of teachers in mixed-sex secondary schools hear sexist language in school on at least a weekly basis. A quarter (27%) of secondary school teachers say they would not feel confident tackling a sexist incident if they experienced or witnessed it in school. -
This online Misogyny Awareness course provides you with the knowledge you need to identify and tackle misogynistic behaviour that might be experienced in the workplace. Sexism and misogyny have damaging effects on women. It’s not just the mental burden of experiencing derogatory comments in-the-moment, but also the long-term impact it can have on their wellbeing, behaviours and life choices. -
Modern slavery and trafficking are two of the most important safeguarding topics for anyone working with vulnerable children or adults. It is crucial that they have an in-depth knowledge of these areas and can spot the signs and symptoms of abuse. Human trafficking, human exploitation and modern slavery are alarmingly widespread issues in today's society. Statistics from Unseen show that there was a 35 per cent increase in the number of people identified as trafficking victims in the UK from 2016 to 2017, while 4,586 victims of modern slavery were reported to the Home Office in 2016 alone. -
The Coronavirus pandemic has forced businesses to adapt their way of working, and as a result working remotely has fast become the new norm. We recognise that this affects the way a manager manages and leads their team. One way which is important, especially given the turbulent times we find ourselves in, is how to keep the team motivated. Our course has been created specifically to support here. It will provide you with useful tips and insights into topics such as understanding what motivates your team; giving feedback, recognition and praise, and motivating your team during the Coronavirus pandemic. -
The operational risk management training course course briefly describes ten management theories which underpin successful operational management and then reviews each one in more detail. These include: The Principles of Lean, Six Sigma, Systems theory and many more. The responsibilities and key functions of operational management are discussed as a multi-disciplinary function covering HR, assets and costs. -
Having a basic knowledge surrounding Oral health means social care workers and supporters are able to ensure the individuals in their care can be properly supported to prevent pain and further health problems caused by poor oral health. Individuals in your care may not be able to verbalise their pain or discomfort for reasons as so it is important to understand the behavioural signs of someone who is suffering from dental pain. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Oral Health. -
This financial management governance course begins by looking at what we mean by governance and compliance, with two clear definitions, in the context of finance and more especially, how they relate to financial management and an organisation’s accounting systems and financial controls. The modules reviews the key stakeholders in financial governance and compliance: managers, lenders, investors and suppliers, and regulatory authorities. -
The course describes how to develop and explain organisational strategy. What is an organisational development strategy and who should be responsible for creating one, including the five recommended steps. The course describes how to write vision and mission statements for the organisation and the difference between these, followed by performing a gap analysis using the SOAR method and learning how to write SMART goals. Finally the course reviews how to implement organisational strategy, the difference between organisational and operational strategies and strategic planning and the final step of monitoring progress and managing performance.
