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This short online course will help you understand how to effectively develop and use your influencing, negotiating and networking skills – three skills that can have a positive impact on your professional life. In our professional lives, we are constantly communicating. We can communicate for many different reasons, but often we are sharing our ideas, discussing work priorities or meeting new people – and the success of these conversations will depend on how we communicate. This is where our influencing, negotiating and network skills come into play. -
This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills. -
In this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. -
By completing this course, you'll learn valuable skills to use in the workplace. This topic is known as a power skill, and when you complete it, you'll be able to identify different types of feedback and the appropriate ways to respond to them, learn the importance of both positive and negative feedback, reflect on how you respond to feedback, and the impact this has on your career development and progression. -
This short course has been designed to help you to construct a robust opinion in the most effective way possible. It will take you through three steps to help you form an opinion that's thoughtful and nuanced, starting with researching your topic, then assessing the information, and finally inferring what it all means. -
This short course has been designed to help you feel confident and comfortable when public speaking. We give you hints and tips to ensure you make the most of a public speaking opportunity and explore the different types of communication that will help you get there. These skills are extremely beneficial in growing your personal and professional development. Effective Public Speaking. Identify factors that affect public speaking, including comfort habits. Learn techniques to overcome nerves and improve your presentation. -
This short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development. -
This online course provides helpful and reassuring insights and advice about stress and ways to deal with stressful situations. Stress can have a major impact on our lives, and can leave us feeling unable to cope, depressed, or lonely, as discovered by a recent study from the Mental Health Foundation. Putting practices into place can help us cope when faced with stressful situations. -
This power skill e-learning course will give you the tools and techniques to effectively present your ideas. Our online How to Construct and Deliver an Effective Presentation training course is broken down into the following sections and can be completed at your own pace. Working through this course will help you to identify what's urgent, what's not, and the big idea you should go for in your next presentation. You will explore what your audience wants and how to help them to care, identify four techniques to learn more about who your audience is and get to grips with 'stacking' your presentation. -
This short online course is ideal for anyone who wishes to develop or improve their confidence. It explores what confidence is and its associated behaviours, and provides useful techniques and resources for you to use. Confidence is something that many of us feel we lack, and an improvement in our confidence can have a positive impact on our lives – both in our personal life, as well as our professional one. This is why we have designed this short confidence building training course to help you develop your confidence. -
This short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration. -
Our short course is aimed at anyone who manages a remote team and would like to learn how to maintain a team culture and effectively promote team engagement and communication. With remote working fast becoming the norm, it is important to adapt your managerial skills so that they are appropriate to managing a remote team. As distance is a significant factor in remote teams, it is easy for team members to feel isolated or disconnected from their colleagues. Our short course focuses on how you can maintain a healthy team culture and promote effective team engagement and communication.
