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The course will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build, develop and maintain excellent collaborative working relationships. Case studies of successful teams are provided as examples. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content. -
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits. -
This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills. -
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed. -
The Bribery Act 2010 course has been developed from the ground up with experts to help you understand the corporate offence of failing to prevent bribery. It has been designed to create awareness of how to recognise a bribe, what should be done in the event of bribery being discovered, and how to put procedures in place that show your company has taken adequate measure to prevent bribery in the workplace. It also addresses the complicated high risk area of corporate hospitality. -
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times. When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider. -
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014. -
Presenting is often a source of anxiety for people, and it can bring about feelings of nerves and dread. But it doesn’t have to be that way – there are skills you can learn which will help build your confidence when presenting. Our short online explores this topic and aims to give you the knowledge you need to present with confidence. -
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Our Power Skills Training Package is a comprehensive set of resources and training designed to enhance personal and professional development and career success. Discover how these skills can boost your professional and personal growth and open doors to new opportunities. By completing these courses, you'll learn valuable skills to use in the workplace. -
The course begins with a review of stroke related statistics and some important facts about stroke. The course then goes onto describe what happens when a stroke occurs and the three main types in detail. What are the risk factors for stroke, which can be divided into two groups – modifiable and non-modifiable? Learn the acronym FAST for identifying stroke signs and symptoms. Learn what you can do to help whilst waiting for the emergency services. Learn how healthcare professionals should work with individuals who have suffered stroke. This course describes what treatments are recommended for the different types of stroke and more about the effects of stroke on the brain. It also explores rehabilitation and professional support for individuals suffering from stroke.
