Social Housing
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Whether you are a first-time tenant of have been renting for a while, it’s important to understand the basics of looking after your home. With this course discover what it really means and takes to become a good tenant. Avoiding misunderstandings, knowing your legal obligations and entitlements. -
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014. -
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times. When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider. -
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
This essential Health and Safety course is designed to give people who might work with or around asbestos all the knowledge they need to do so safely. It considers the risks, highlights the dangers and identifies key signs to look out for. This asbestos awareness course provides advanced knowledge about asbestos awareness for people working with and around asbestos. There is an overview of what asbestos is, the history of asbestos use, the risks of exposure to asbestos, and the key legislation around the topic. -
This Anti-Social Behaviour Enforcement course has been designed to provide landlords with the necessary knowledge and tools for tackling Anti-Social Behaviour. It also informs you of the different methods that police and the local authority use to deal with such matters. This course is a useful addition to any landlord who needs to better understand anti-social behaviour and its impacts. -
This Effective Anti-Social Behaviour Management course will give you the tools to effectively identify, deal with and manage anti-social behaviour primarily within the social housing sphere. -
Effective leadership and control for Social Housing Providers; an introduction to governance. This course is primarily aimed at Social Housing Providers who are regulated for governance by the Social Housing Regulator. Those who are not, such as local authorities or Arm's Length Management Organisations (ALMOs) and Tenant Managed Organisations (TMOs) who do not own their stock, may also find it useful in terms of general good practice. -
This e-learning module provides background into the history of social housing, and looks at the roles and responsibilities of social housing providers and their tenants. -
From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator. The Social Housing Regulator has 2 sets of standards, economic and consumer. Social Housing Providers are expected to meet both. However, the main focus of regulation will be on the economic standards which cover governance, financial viability, rent and value for money. -
This tenancy training course looks to educate first time tenants by exploring need to know topics such as how to find accommodation, managing finances, debt and budgeting, tenancy agreements and setting up basic utilities. Learners will be provided with the information they need to avoid anti-social behaviour and how to be a good neighbour. Additional information within the course include the basics of finding and viewing a property and the practicalities of running a new home - including paying rent, opening a bank account and getting advice on the services and support available.