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This managing difficult conversations course covers how to approach difficult conversations and the steps and principles involved in addressing them. It covers resolving conflict, performance management, reflective activity, effective two-way communication, and generating confidence and commitment in your staff. -
Being able to manage change within an organisation is hugely important to ensure its success. Understanding how to manage change is skill often overlooked, but can prove to be incredibly beneficial. This 45-minute online course looks to help managers manage change within their teams and organisations. Our course has been designed to help you grow expert managers within your organisation. It is not only cost-effective and high-quality but through our human-centred design, we place the learner at the forefront. -
Our managing remote teams course then reviews three practical leadership styles, ideal for developing teams: transaction, transformational and situational. What are the skills required in developing an effective team and what behaviours would be evident in an effective team leader, to help the team achieve its goals? Managing remote teams can require different skills because of the varying locations, time zones, work patterns, etc. Additional effort on the part of the leader and the team members is required to achieve the team goals and effective communication is particularly important. -
Effectively managing a team has a positive effect on team morale, motivation and productivity. Yet it isn’t a skill that is often developed. Our 60-minute online course, designed for new or experienced managers in any sector, provides the insights they need to confidently and effectively manage their team. Our course will help you grow expert managers in your organisation. -
Professionalism in the workplace is essential, regardless of your job. This means representing your company well both in person and online, including via your personal social media profile. Of course, you don't have to reference your job on your personal channels, but colleagues, clients and prospective employers are now easily able to search for you online and see how you spend your time outside of work. If you're self-employed, it's arguably even more important to know how to manage your professional digital profile to ensure the lines between your private and professional lives remain clear. What's more, General Data Protection Regulations (GDPR) mean businesses need to ensure staff are not sharing sensitive information on their personal social media profiles, and know exactly how far their digital footprint stretches. -
This counter terrorism training course helps introduce everyone to staying alert and being vigilant when it comes to potential terrorist attacks, as well as introducing responsible persons to the requirements they need to fulfil in order to comply with Martyn’s Law. Businesses and organisations are now responsible for preparing staff for potential terrorist threats. -
Just as it is important to keep our bodies healthy, ensuring we keep our minds healthy is just as vital throughout all stages of life. By not taking time to understand our own mental health, our behaviours and emotions can be negatively affected. Mental Health and Wellbeing Resource Pack improves your awareness of mental health, how to support others with their mental health and gain general information surrounding mental health.