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This Hospitality: Effective Working Relationships course is suitable for companies, colleges and training providers offering provision or courses in the hospitality, travel, tourism and catering sectors. It helps to support the QCF unit ‘Effective Team work’ and caters to the assessment criteria for this unit. The team relationships training course has been written by experienced, hospitality industry professionals and is designed for use on a wide variety of mobile devices. -
This management training toolkit was developed to help line managers develop the skills they require to manage organisational change and staff performance. When employing and managing people, it is crucial that line managers understand lawful procedures and the key aspects associated with the recruitment and people managing process. This employment law for line managers toolkit will provide line managers with the knowledge and training they require to be able to lawfully manage organisational change, employee performance and regulations, and how to lawfully manage disciplinary and redundancy or dismissal procedures. -
This training toolkit was designed to help line managers develop their knowledge and skills when it comes to managing employees and dealing with recruitment selection, working hours, pay and the lawful treatment of staff. Upon completion, learners will have a good understanding of employment law, the role of a line manager in the recruitment process, and the responsibilities involved when it comes to staff payment, retention and working hours. Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful line manager. -
When working in a social care setting it is likely that you will be supporting and caring for people from a variety of backgrounds and cultures. It is important to ensure everyone within you care is treated equally and fairly, being given the same opportunities and treatments. With this short course understand the importance of equality and inclusion, how to work in an inclusive way and where and how to access information support and advise about diversity, equality, and inclusion. -
Do you truly know what equality, diversity and inclusion are, the differences between them and how they impact on your working environment? Discover how to embrace equality, diversity and inclusion into your normal way of working and promote best practice within your organisation. Our 60-minute equality, diversity and inclusion in the workplace online course explores these three related, but different areas, imparting valuable insights which will increase any employee’s confidence in the topics. -
As a manager you will be responsible for implementing equality, diversity and inclusion policies within your organisation. You also may be involved in recruitment or handling grievance and disciplinary matters so it’s important to understand these key subjects and how to how to live and breathe an ED&I strategy within your business. Our 60-minute online equality, diversity and inclusion for managers course explores these three related, but different areas, imparting valuable insights which will increase any manager’s confidence in the topics. -
Fabricated Induced Illness (FII) is a rare form of child abuse that can often go unnoticed. The signs and symptoms of abuse are very widespread, which makes it difficult to identify. It’s therefore important that anyone working with children is aware of this abuse and knows what to look for if they suspect this type of abuse. This course describes the symptoms of FII and the risk factors that can lead to it, and includes case studies, guidance for practitioners. This course gives learners in-depth information on what they need to be aware of when dealing with fabricated illness and the best practices to help children in this situation. -
This wide-ranging course covers FGM (female genital mutilation), abuse linked to faith or belief, and forced marriage. This course help learners to understand the links between these issues, provides information on how to identify vulnerable people, and how to report and act on such knowledge. This course is specifically designed to help people coming into contact with young people and their families during the course of their work to promote good safeguarding practice, whilst being culturally aware. -
The course begins with describing the separate but also linked processes of planning, budgeting and forecasting and their definitions in more detail. Five types of budget are reviewed: master, cash, capital expenditure, operating and departmental budgets and four steps to take to ensure that budgets and forecasts are realistic. -
This course goes on to describe the structure of an accounting system and its various component parts. Next governance and compliance is reviewed and how these relate to financial management ie tax returns, retention of tax records. Who are the key stakeholders in financial reporting: managers, lenders, investors and suppliers, regulatory authorities. The relationship between financial management and reporting is described and how this is affected by adequate financial controls. -
The course begins by describing how the production of accurate financial updates and the comparison of actual results against budgets are part of the budgetary control process, resulting in financial update reports, which enable those responsible for meeting budget targets to track actual results against budget. The two main components of financial updates are actual figures and budget figures. These are described in some detail, along with the creation of a financial update report, which has certain characteristics. -
This training is suitable for anyone who is interested in undertaking the role of a Fire Warden. The course will take you through all of the must-know aspects of taking on this important role. Ensuring people can evacuate safely in the event of a fire is so important that it’s enshrined in law. A fire safety strategy is required in all organisations and premises, and that means many businesses have a dedicated Fire Marshal or Fire Warden who is responsible for this. They’re the ones that carry out a fire risk assessment and ensure that the appropriate precautions are in place as well as a fire management plan. They identify potential workplace fire hazards and improve effective fire emergency procedures. Not only that, Fire Marshals manage evacuations and ensure everyone is accounted for at the fire assembly point.
