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In this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. -
This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills. -
This short online course will help you understand how to effectively develop and use your influencing, negotiating and networking skills – three skills that can have a positive impact on your professional life. In our professional lives, we are constantly communicating. We can communicate for many different reasons, but often we are sharing our ideas, discussing work priorities or meeting new people – and the success of these conversations will depend on how we communicate. This is where our influencing, negotiating and network skills come into play. -
Learn to understand why saying no can feel so hard, and how to make it easier. Why take this Learning to Say No - The Right Way course? This short course has been designed to give you an insight into those wide-ranging, complex factors, helping you to understand why saying no can feel so hard and giving you tips and ideas on how to make it a little easier. -
This online course explores the necessity of personal development, how to go about it, and the important role that self-awareness plays. With so many new self awareness skills, ideas, theories and concepts being introduced in our hectic, ever-changing work life, many of us are looking to develop our skills and knowledge in order to keep up. But how do you go about it? Where do you start? Our online self awareness training course explores why personal development is necessary and how you go about starting. -
Feedback is important in all work roles – no matter the place of work. Yet, it is something many of us struggle with. It is equally hard to give constructive feedback as it is to receive it. Our short online course explores the topic of feedback in detail – explaining what it is, what barriers there may be, as well as offering many useful insights in tips about how to give effective feedback, how to receive it, and understand what to do with it. -
There is much discussion at the moment about fixed mindset and growth mindset – two contrasting ways of thinking. Growth mindset is the desirable one of the two and can have a profound impact on the way you learn and work. Businesses are recognising its value and are working hard to include this way of thinking and learning within their business culture. -
Resilience is an important life skill that anyone can benefit from, and is especially useful when navigating challenging times or situations. But what it is? How do you develop it? Our online course answers these very questions. -
In our busy, fast-moving world, good time management skills can be a game changer and can benefit both our personal and professional lives. But what is good time management, and what techniques are involved? Our short online course answers these questions. -
Presenting is often a source of anxiety for people, and it can bring about feelings of nerves and dread. But it doesn’t have to be that way – there are skills you can learn which will help build your confidence when presenting. Our short online explores this topic and aims to give you the knowledge you need to present with confidence. -
Misogynistic behaviour is sadly on the rise with research saying 64% of teachers in mixed-sex secondary schools hear sexist language in school on at least a weekly basis. A quarter (27%) of secondary school teachers say they would not feel confident tackling a sexist incident if they experienced or witnessed it in school. -
Just as it is important to keep our bodies healthy, ensuring we keep our minds healthy is just as vital throughout all stages of life. By not taking time to understand our own mental health, our behaviours and emotions can be negatively affected. Mental Health and Wellbeing Resource Pack improves your awareness of mental health, how to support others with their mental health and gain general information surrounding mental health.
