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The Coronavirus has had a profound impact on how we work, especially when it comes to managing teams. With many managers now having to manage remote teams, we recognise that it can be daunting to know the best and most effective ways of doing this. Our bite-size course focuses on how to performance manage a remote team and provides you with all the essential information you need to be able to do this effectively and with confidence. You will cover topics such as setting objectives for remote workers, measuring performance, giving feedback and more. -
Performance management is a valued skill, and can be an important part of what makes (or breaks) team or company morale. But it can be hard to master. What does it involve? Our 60-minute online course explores the topic in detail. Designed for new or experienced managers in any sector, it covers all the topics needed to ensure that, once completed, any manager will feel more confident in their performance management abilities. -
The course describes how to develop and explain organisational strategy. What is an organisational development strategy and who should be responsible for creating one, including the five recommended steps. The course describes how to write vision and mission statements for the organisation and the difference between these, followed by performing a gap analysis using the SOAR method and learning how to write SMART goals. Finally the course reviews how to implement organisational strategy, the difference between organisational and operational strategies and strategic planning and the final step of monitoring progress and managing performance. -
This financial management governance course begins by looking at what we mean by governance and compliance, with two clear definitions, in the context of finance and more especially, how they relate to financial management and an organisation’s accounting systems and financial controls. The modules reviews the key stakeholders in financial governance and compliance: managers, lenders, investors and suppliers, and regulatory authorities. -
The operational risk management training course course briefly describes ten management theories which underpin successful operational management and then reviews each one in more detail. These include: The Principles of Lean, Six Sigma, Systems theory and many more. The responsibilities and key functions of operational management are discussed as a multi-disciplinary function covering HR, assets and costs. -
The Coronavirus pandemic has forced businesses to adapt their way of working, and as a result working remotely has fast become the new norm. We recognise that this affects the way a manager manages and leads their team. One way which is important, especially given the turbulent times we find ourselves in, is how to keep the team motivated. Our course has been created specifically to support here. It will provide you with useful tips and insights into topics such as understanding what motivates your team; giving feedback, recognition and praise, and motivating your team during the Coronavirus pandemic. -
Our managing remote teams course then reviews three practical leadership styles, ideal for developing teams: transaction, transformational and situational. What are the skills required in developing an effective team and what behaviours would be evident in an effective team leader, to help the team achieve its goals? Managing remote teams can require different skills because of the varying locations, time zones, work patterns, etc. Additional effort on the part of the leader and the team members is required to achieve the team goals and effective communication is particularly important. -
This management training toolkit was developed to help line managers develop the skills they require to manage organisational change and staff performance. When employing and managing people, it is crucial that line managers understand lawful procedures and the key aspects associated with the recruitment and people managing process. This employment law for line managers toolkit will provide line managers with the knowledge and training they require to be able to lawfully manage organisational change, employee performance and regulations, and how to lawfully manage disciplinary and redundancy or dismissal procedures. -
As conflict is inevitable in most workplaces do you truly know how to recognise organisational or interpersonal conflict and resolve the conflict when it occurs. Our 40-minute online course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic and their conflict resolution skills. -
The course reviews the reasons, drivers and reactions to change and enables the learner to understand how to manage resistance to change. Change theory is reviewed including Jungian’s four groups of people; Kotter’s eight step model of change and looks at different ways to plan for change. -
This managing difficult conversations course covers how to approach difficult conversations and the steps and principles involved in addressing them. It covers resolving conflict, performance management, reflective activity, effective two-way communication, and generating confidence and commitment in your staff. -
Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality. Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever. This course is designed for anyone who handles information as part of their workload, making it suitable for people as wide-ranging as healthcare receptionists to school admission staff and from recruitment professionals to workers carrying out data input tasks.
