-
In this course, you'll find out how to deal with difficult situations so that in the future, you'll be able to resolve them swiftly and effectively. Workplace conflict can be a useful tool for growth and change, but only if it's managed well. By taking part in this course, you'll learn how to analyse your emotions and practise describing them with words. -
This short course has been designed to help you deliver criticism in the most effective way possible. In it, you'll learn the difference between destructive and constructive criticism, why positive intentions are key to effective criticism and why tone of voice and choice of words matter when giving criticism. These power skills are extremely beneficial in the workplace and can help further your personal and professional development. -
This short course has been designed to help you to construct a robust opinion in the most effective way possible. It will take you through three steps to help you form an opinion that's thoughtful and nuanced, starting with researching your topic, then assessing the information, and finally inferring what it all means. -
This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills. -
The course describes the definition of equality, diversity and inclusion and how the terms ‘equality, diversity and inclusion can often be used interchangeably yet have different meanings. Some examples and statistics are provided for review, along with relevant legislation and case studies. -
Human history is full of harrowing periods when just one single illness became deadly and spread at epidemic or pandemic levels. Think about the Great Influenza pandemic (AKA Spanish Flu), The Plague and - more recently - Covid-19. There isn’t an industry or sector that hasn’t been affected. With the risk of another pandemic always looming, it’s more important than ever to understand the most effective ways you can help prevent the spread of infection in your workplace. With the outbreak of the coronavirus it’s more important than ever to understand the most effective ways you can help prevent the spread of infection in your workplace. -
When working in a social care setting, keeping staff and individuals in your care safe should be one of the highest priorities. Failing to prevent or control infections can lead to illness and in some cases fatalities. With this short online course discover roles and procedures in preventing and controlling infections, how to identify risk assessment procedures, the use Personal Protective Equipment (PPE) has and the importance of good personal hygiene. -
This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of the people around you. Learn how you are affected by situations, trigger words or people around you. Understand if you can change your reactions to these triggers and situations or your emotional states. And lastly, gain insight into how you can practice and improve using your emotional intelligence situations. -
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
This interactive e-learning course leads to a globally recognised IOSH certificate in 'Working Safely' and will provide individuals with thorough knowledge about the essentials of health and safety. The structured online course includes five interactive modules, 3D hazard spotting quiz forming part of the final assessment. The online course is easy to follow, you can study wherever and whenever suits you. This is the most cost-effective way to study for this globally recognised IOSH certificate. -
Sale!
Consisting of eight short online courses, this package, filled with valuable insights and practical tips, is designed to help develop the managers and leaders of the future. It not only covers important skills such as communication, performance management, leadership styles and managing teams, but it also encourages the learner to truly understand themselves and build on their own personal effectiveness – essential insights if they are to really thrive as a manager. -
Sale!
Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health.
