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This training pack combines the Level 2 and Level 3 HACCP courses to create one bundle which gives you everything you need to know about Hazard Analysis and Critical Control Points for your business. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. By taking both courses, you will be able to fulfil your legal obligation around EU Food Hygiene legislation and sufficiently assist other staff members in implementing an effective HACCP plan. -
This e-learning module aims to provide learners with an increased understanding of the autistic spectrum and offer strategies to support those on it. On completion, learners will have an increased awareness of the main characteristics of behaviour which individuals on the autism spectrum can commonly display, as well as an increased understanding of the sensory differences of people on the autistic spectrum. Our Understand How to Support Individuals with Autism Spectrum Conditions training course has been updated with help from subject matter experts to include more information on autism spectrum disorder (ASD) and to cover the Oliver McGowan case. -
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This training pack is designed to inform learners about the HACCP regulations and provide information, instruction and training to employees about fire precautions in the workplace. This course includes the Level 2 HACCP course, the Level 3 HACCP course and the Fire Safety Training Course. -
Our introductory course is aimed at anyone who works with children, from social care workers to teachers, and wants to understand attachment theory. Attachment Theory is a well-established theory which illustrates the key role attachment plays in the development of a child through to adulthood, how they form relationships with others and how they perceive themselves. Using the context of attachment theory, our course is designed to provide you with insights into children’s behaviour and development, and what you can do to help a child who may be struggling. -
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The Level 2 & 3 Food Hygiene courses are designed to provide an individual or an organisation with the very latest food safety and hygiene training, while the Food Allergy training gives you insight into what food can trigger allergic reactions in some consumers. When working in catering or hospitality, you need to have a high standard of food safety and hygiene training in order to fulfil your role and protect both consumers and other staff members. Undertaking both Level 2 and Level 3 Food Safety & Hygiene training means you have covered a comprehensive level of training which includes modules on cleaning and disinfecting equipment, safe food preparation and storage, and common pest control. -
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This HACCP Training Pack teaches learners about the HACCP regulations for the implementation and management of food safety. The Food Allergy Awareness Training Course includes clear information and guidance to help learners identify and understand the main food allergens This Level 2 HACCP Training course teaches learners about the HACCP regulations for the management of food safety. It is designed to ensure that food handlers know how to comply with the HACCP Food Hygiene guidelines and can confidently implement food safety practices in their workplace. This online Level 3 HACCP Training course provides food supervisors and managers with the training they need to implement a successful HACCP system in their workplace. -
This Level 2 & 3 Food Safety & Hygiene Certificate course satisfies a food handler’s legal obligation to undertake appropriate food safety training and include relevant material for managers and supervisors to supplement this. A sound knowledge of the latest food safety principles will also improve the quality of your product or service whether you’re a self-employed caterer, a chef, a waiter, or any other role within the catering industry. When working in catering or hospitality, you need to have a high standard of food safety and hygiene training in order to fulfil your role and protect both consumers and other staff members. -
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This Food Hygiene training pack satisfies a learners legal requirement for working in a food environment and fire safety training and extends to manager and supervisor responsibilities. This First Aid training course was to give learners the knowledge on how to act safely and effectively in the event of an incident. Anyone who works in the food industry needs to be aware of the latest food hygiene standards and how they can impact both staff and consumers. Knowing how to clean and disinfect equipment, safely store and prepare food to avoid cross-contamination, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
This training pack is aimed at those who want to learn the basics of food hygiene and want to know how to act safely in the kitchen and food environment. Level 1 may be used as an introduction to the subject for children and people with an interest in preparing food safely for a family. It is ideal for use in schools, in addition to a regular curriculum, and for students prior to taking work experience in a food environment. -
This Level 1 Food Safety and Hygiene e-learning course is designed to introduce the basic principles of food safety and hygiene to anyone who is a beginner in an environment where food may be prepared or stored. Please Note: Level 1 is an introductory course which is not suitable for food handlers. In order to meet legal requirements it is necessary for food handlers to complete the Level 2 Food Safety and Hygiene Course. Even if you're not directly handling food, understanding food safety is an essential requirement for every person working in the food industry. -
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This collection of courses brings together all the essential knowledge an employee would need to be on-boarded with all key food hygiene and safety information and fulfil legal training obligations for food handling and allergies. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
Our customer service training will give you the essential skills and knowledge you need to ensure you provide a great service every time. We understand that customer service is the foundation of hospitality businesses and want to make sure businesses have the skills needed to provide fantastic customer service. Our customer service course does just this. Our training not only covers the vital key skills and knowledge, ensuring your staff will offer the best service, but also covers key legislation and topics such as food allergy guidance, ensuring your staff will have an in-depth knowledge of food legislation to further improve your customers experience. -
Setting up a home delivery service can be a great way to appeal to more customers but do you know where to begin? With this online training course learners will learn about the key actions and tasks needed to start home deliveries and how to ensure staff safety and well-being when they set up. -
The aim of this training is to develop an understanding of HACCP-based food safety management, and how it is best implemented and maintained in a food business or organisation. Food safety systems are an integral part of any business operating within the food industry, and must be overseen by a manager or supervisor to ensure all procedures are put in place and followed by staff. Businesses may use a system designed to meet their needs, but EU law requires that all food safety systems are based on the HACCP guidelines and so it is important that food staff understand them. -
The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers. The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers. The course also reviews the importance of a good impression, excellence and professionalism of service staff as part of the organisation’s brand and brand awareness to customers and how brand marketing influences the decisions of customers. -
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The Essentials of GDPR and Cyber Security Awareness training pack offers two courses which will give learners the skills and knowledge to be safe online and what new regulations will affect them surrounding storing and handling data. Cyber security and Data Protection (GDPR) have become very important topics for businesses, upon completion of this training learners will have a good knowledge of how to work safely whilst online, and prevent online fraud or data breaches. Learn the skills you need to keep your organisation safe against cyber security threats and become GDPR compliant. Learn how to protect against every day risks, whilst also learning the data protection principles included in the GDPR. -
The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance. The course also provides more information about the various Enforcement Bodies and their role in compliance with the legislation. -
This Food Allergy Awareness Training course is designed to help learners identify the fourteen particular food allergens which must, by law, be recognised and to understand why foods containing allergens must be handled carefully. Did you know that there's no cure for food allergies and intolerance's? One mistake with allergens can cause life-threatening harm, which is why proper allergen control is essential for every food and beverage business. Keep your customers safe - Our allergy-focused food safety training will teach you how to confidently handle allergen enquiries and prevent cross-contamination to keep customers safe. -
The Food Hygiene Rating Scheme (FHRS) is one of the most common signs in restaurant, takeaway and café windows and is one of the best ways a customer can judge the cleanliness and quality of the establishment. This course will give learners the knowledge and skills to obtain a five-star food hygiene rating and explains why it is such an important issue for any food business regardless of industry. This course contains in-depth knowledge on the Food Hygiene Rating Scheme, how inspectors calculate scores and how to get a 5 star food hygiene rating. This training course will also address the benefits and opportunities a high food hygiene rating score can have for businesses. -
This Hospitality: Effective Working Relationships course is suitable for companies, colleges and training providers offering provision or courses in the hospitality, travel, tourism and catering sectors. It helps to support the QCF unit ‘Effective Team work’ and caters to the assessment criteria for this unit. The team relationships training course has been written by experienced, hospitality industry professionals and is designed for use on a wide variety of mobile devices. -
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Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need. Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone. With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat. That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business. -
By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure. This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry. By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits. -
This course is designed for anyone thinking about becoming a Barista as a career. As accredited providers of expert-led food safety training courses, you can trust that you're in safe hands when you’re learning with us. Learn the basics of how to be a barista right here with our Barista Training Course if you’re thinking about becoming a barista as a part-time or full-time career choice and may be going on to do face-to-face training. This Barista training is also great if you simply love coffee, you will learn skills on how to be come a barista, how to make your favourite drinks at home and impress your friends and family. -
The course will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build, develop and maintain excellent collaborative working relationships. Case studies of successful teams are provided as examples. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content. -
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits. -
This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills. -
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed. -
The Bribery Act 2010 course has been developed from the ground up with experts to help you understand the corporate offence of failing to prevent bribery. It has been designed to create awareness of how to recognise a bribe, what should be done in the event of bribery being discovered, and how to put procedures in place that show your company has taken adequate measure to prevent bribery in the workplace. It also addresses the complicated high risk area of corporate hospitality. -
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times. When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider. -
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014. -
Presenting is often a source of anxiety for people, and it can bring about feelings of nerves and dread. But it doesn’t have to be that way – there are skills you can learn which will help build your confidence when presenting. Our short online explores this topic and aims to give you the knowledge you need to present with confidence. -
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Our Power Skills Training Package is a comprehensive set of resources and training designed to enhance personal and professional development and career success. Discover how these skills can boost your professional and personal growth and open doors to new opportunities. By completing these courses, you'll learn valuable skills to use in the workplace. -
The course begins with a review of stroke related statistics and some important facts about stroke. The course then goes onto describe what happens when a stroke occurs and the three main types in detail. What are the risk factors for stroke, which can be divided into two groups – modifiable and non-modifiable? Learn the acronym FAST for identifying stroke signs and symptoms. Learn what you can do to help whilst waiting for the emergency services. Learn how healthcare professionals should work with individuals who have suffered stroke. This course describes what treatments are recommended for the different types of stroke and more about the effects of stroke on the brain. It also explores rehabilitation and professional support for individuals suffering from stroke.
