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Our short, bite-sized course is designed for any business owner, manager or HR professional who wants to ensure their communication skills, or those of their staff, are suited to a remote working environment. Due to the Coronavirus pandemic, remote working is fast becoming the norm. This has required businesses to adapt in many ways, and one of those ways is how teams are managed. Our Communicating With Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. -
The course describes the characteristics of low-performing and high-performing teams and analyses why a low-performing is rarely successful, including Lencioni’s five dysfunctions of a low-performing team, reviewing how to build a high-performing team and key actions a leader can take to address the five dysfunctions. -
Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful Human Rresouces Manager (HR). You’ll also get a deeper understanding of the roles of the HR Manager, and the challenges and skills you will face within the HR industry. This Human Resources (HR) management toolkit was specially designed to provide HR managers with the knowledge and skills they require to become a great people manager in their business. It is suitable for those who are also non HR managers or even for those who are looking to progress into a HR management role. -
This course describes the definition of a project plan and reviews the different types of plan, according to the size and type of organisation or project. It then goes on to describe the common elements contained in each plan and outlines the seven stages required to define every project and ultimately to produce the project plan. It explains what should be included in a project plan, and explores each part of the plan with descriptions and examples. -
This training toolkit was designed to help line managers develop their knowledge and skills when it comes to managing employees and dealing with recruitment selection, working hours, pay and the lawful treatment of staff. Upon completion, learners will have a good understanding of employment law, the role of a line manager in the recruitment process, and the responsibilities involved when it comes to staff payment, retention and working hours. Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful line manager. -
Filled with lots of guidance and practical tips, our short course has been designed to help managers support the health and wellbeing of their remote team. The Coronavirus pandemic has seen a massive change in working, with businesses across the world having to quickly adapt to remote working, so now more than ever we must look after our employee’s health and wellbeing. Remote working presents some challenges to people’s health and wellbeing and managers can feel uncertain of the best ways of supporting and helping. -
Our short course is aimed at anyone who manages a remote team and would like to learn how to maintain a team culture and effectively promote team engagement and communication. With remote working fast becoming the norm, it is important to adapt your managerial skills so that they are appropriate to managing a remote team. As distance is a significant factor in remote teams, it is easy for team members to feel isolated or disconnected from their colleagues. Our short course focuses on how you can maintain a healthy team culture and promote effective team engagement and communication. -
This course describes how to manage team performance using different management models and by identifying the different roles and requirements in a team, as well as understanding motivational theory. The course reviews what kind of problems a team leader can encounter and the types of interactions which may occur. The module looks at Belbin’s nine team roles model and describes each role in more detail and also considers the Tuckman model of team development. Finally, the course reviews the four main motivational theories from Maslow, Herzberg, Adams and Vroom and how to use these to understand team behaviour. -
The course describes how the hospitality and the service industry is divided into different food service methods: formal, casual dining, quick service, counter, carvery, buffet dining and room service. Each of these methods are explored in more detail, with examples of their different menu styles and menus. This is followed by a series of short challenges to check your learning. The course concludes with a summary of the relevant food industry legislation. -
The course describes organisational culture, its characteristics and its impact on an organisation’s success, including how it manifests itself, with examples provided. Four different types of organisational culture are explored, with their significant characteristics and impacts. The course discusses whether culture can be changed with a case study and how this could impact on the success of the organisation. -
Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value. This line management toolkit was designed as an introductory course for those who may be new to managing people, or as development training for managers looking to develop their team building skills. This toolkit is built from individual modules which will increase awareness of reward management practise. -
This Consumer Contracts - Distance Sales course looks at how consumer contracts can affect your business and what you need to do to comply with the rules. Understanding consumer contracts is important to be able to protect yourself and your business from possible claims. Gain knowledge about how long you can take to deliver a product, why providing a basic rate phone number is crucial and how long do consumers have to cancel a contract. Learn these and more through our course.
