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Our managing remote teams course then reviews three practical leadership styles, ideal for developing teams: transaction, transformational and situational. What are the skills required in developing an effective team and what behaviours would be evident in an effective team leader, to help the team achieve its goals? Managing remote teams can require different skills because of the varying locations, time zones, work patterns, etc. Additional effort on the part of the leader and the team members is required to achieve the team goals and effective communication is particularly important. -
This management training toolkit was developed to help line managers develop the skills they require to manage organisational change and staff performance. When employing and managing people, it is crucial that line managers understand lawful procedures and the key aspects associated with the recruitment and people managing process. This employment law for line managers toolkit will provide line managers with the knowledge and training they require to be able to lawfully manage organisational change, employee performance and regulations, and how to lawfully manage disciplinary and redundancy or dismissal procedures. -
As conflict is inevitable in most workplaces do you truly know how to recognise organisational or interpersonal conflict and resolve the conflict when it occurs. Our 40-minute online course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic and their conflict resolution skills. -
The course reviews the reasons, drivers and reactions to change and enables the learner to understand how to manage resistance to change. Change theory is reviewed including Jungian’s four groups of people; Kotter’s eight step model of change and looks at different ways to plan for change. -
This managing difficult conversations course covers how to approach difficult conversations and the steps and principles involved in addressing them. It covers resolving conflict, performance management, reflective activity, effective two-way communication, and generating confidence and commitment in your staff. -
Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality. Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever. This course is designed for anyone who handles information as part of their workload, making it suitable for people as wide-ranging as healthcare receptionists to school admission staff and from recruitment professionals to workers carrying out data input tasks. -
This course will help you understand how our climate is changing and learn more about your role in taking action. When you've completed this online training you will sit an online test and, once successful, you can download your certificate. -
The course describes how to assess when change is needed and uses the four key aspects from the Harvard Business Review to conduct the analysis on an organisation and decide whether it is ready and needs change. Best practice identifies change as a continual cycle and the cycle ensures that change is managed consistently. -
The course describes the definition of business development and reviews a range of business development tools and techniques, designed to bring about continuous improvement as a key part of operational planning. Business development strategies are reviewed and their role in operational planning. Eight tools to support business development are reviewed including SWOT and PEST analysis, the Boston matrix and Maturity models. -
This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
Our Leading Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Our short course is ideal for anyone who manages a remote team and is looking to discover effective ways of keeping their team motivated. -
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Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health.
