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This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
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Consisting of eight short online courses, this package, filled with valuable insights and practical tips, is designed to help develop the managers and leaders of the future. It not only covers important skills such as communication, performance management, leadership styles and managing teams, but it also encourages the learner to truly understand themselves and build on their own personal effectiveness – essential insights if they are to really thrive as a manager. -
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Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health. -
Our Leading Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Our short course is ideal for anyone who manages a remote team and is looking to discover effective ways of keeping their team motivated. -
This CPD approved Learning Opportunities and Reflective Practice has been designed for team leaders, managers, supervisors and anyone in or aspiring to be in a managerial position. -
Learn to understand why saying no can feel so hard, and how to make it easier. Why take this Learning to Say No - The Right Way course? This short course has been designed to give you an insight into those wide-ranging, complex factors, helping you to understand why saying no can feel so hard and giving you tips and ideas on how to make it a little easier. -
This course has been designed to help raise awareness of Legionnaires' disease by explaining how outbreaks might occur, and highlighting water systems that have a potentially high risk of developing the Legionella bacterium. You may have heard about Legionnaires' disease or the Legionella bacterium, and it’s not something anyone wants to experience first-hand. On average there are approximately 200 to 250 reported cases of Legionnaires' disease each year in the UK, although many believe this total is generally underestimated. Contracting 'Legionella pneumophilia' bacteria can cause high fever and may become fatal in approximately 12% of cases. To prevent people from developing this disease, we need to know what it is and how to prevent it coming into contact with us. This legionella training module explains how outbreaks might occur, including how to identify which water systems have a potentially high risk of developing the Legionnella bacterium. -
The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance. The course also provides more information about the various Enforcement Bodies and their role in compliance with the legislation. -
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This collection of courses brings together all the essential knowledge an employee would need to be on-boarded with all key food hygiene and safety information and fulfil legal training obligations for food handling and allergies. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
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This training pack is aimed at those who want to learn the basics of food hygiene and want to know how to act safely in the kitchen and food environment. Level 1 may be used as an introduction to the subject for children and people with an interest in preparing food safely for a family. It is ideal for use in schools, in addition to a regular curriculum, and for students prior to taking work experience in a food environment. -
This Level 1 Food Safety and Hygiene e-learning course is designed to introduce the basic principles of food safety and hygiene to anyone who is a beginner in an environment where food may be prepared or stored. Please Note: Level 1 is an introductory course which is not suitable for food handlers. In order to meet legal requirements it is necessary for food handlers to complete the Level 2 Food Safety and Hygiene Course. Even if you're not directly handling food, understanding food safety is an essential requirement for every person working in the food industry. -
This course will give you the knowledge and skills to help safeguard not only those you are directly responsible for, but also anyone you come into contact with while carrying out your duties. We also offer Safeguarding Everyone training at Level 2 and Level 3.
