-
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014. -
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times. When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider. -
The Bribery Act 2010 course has been developed from the ground up with experts to help you understand the corporate offence of failing to prevent bribery. It has been designed to create awareness of how to recognise a bribe, what should be done in the event of bribery being discovered, and how to put procedures in place that show your company has taken adequate measure to prevent bribery in the workplace. It also addresses the complicated high risk area of corporate hospitality. -
The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained. On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed. -
This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills. -
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits. -
Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
The course will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build, develop and maintain excellent collaborative working relationships. Case studies of successful teams are provided as examples. -
This course is designed for anyone thinking about becoming a Barista as a career. As accredited providers of expert-led food safety training courses, you can trust that you're in safe hands when you’re learning with us. Learn the basics of how to be a barista right here with our Barista Training Course if you’re thinking about becoming a barista as a part-time or full-time career choice and may be going on to do face-to-face training. This Barista training is also great if you simply love coffee, you will learn skills on how to be come a barista, how to make your favourite drinks at home and impress your friends and family. -
By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure. This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry. By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits. -
Sale!
Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need. Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone. With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat. That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business.
