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This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. -
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Consisting of eight short online courses, this package, filled with valuable insights and practical tips, is designed to help develop the managers and leaders of the future. It not only covers important skills such as communication, performance management, leadership styles and managing teams, but it also encourages the learner to truly understand themselves and build on their own personal effectiveness – essential insights if they are to really thrive as a manager. -
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Our Leading and Managing Remote Teams Package is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Each course is between 15 and 30 minutes long, and between them they cover all the essential topics from communication to performance management to supporting mental health. -
Our Leading Remote Teams course is suitable for a wide range of roles including business owners, HR professionals, senior managers, middle managers, line managers and team leaders. Our short course is ideal for anyone who manages a remote team and is looking to discover effective ways of keeping their team motivated. -
Learn to understand why saying no can feel so hard, and how to make it easier. Why take this Learning to Say No - The Right Way course? This short course has been designed to give you an insight into those wide-ranging, complex factors, helping you to understand why saying no can feel so hard and giving you tips and ideas on how to make it a little easier. -
The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance. The course also provides more information about the various Enforcement Bodies and their role in compliance with the legislation. -
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This collection of courses brings together all the essential knowledge an employee would need to be on-boarded with all key food hygiene and safety information and fulfil legal training obligations for food handling and allergies. Anyone who works in catering or hospitality needs to be aware of the latest food hygiene standards. Knowing how to clean and disinfect equipment, safely store and prepare food, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
This training pack is aimed at those who want to learn the basics of food hygiene and want to know how to act safely in the kitchen and food environment. Level 1 may be used as an introduction to the subject for children and people with an interest in preparing food safely for a family. It is ideal for use in schools, in addition to a regular curriculum, and for students prior to taking work experience in a food environment. -
This Level 1 Food Safety and Hygiene e-learning course is designed to introduce the basic principles of food safety and hygiene to anyone who is a beginner in an environment where food may be prepared or stored. Please Note: Level 1 is an introductory course which is not suitable for food handlers. In order to meet legal requirements it is necessary for food handlers to complete the Level 2 Food Safety and Hygiene Course. Even if you're not directly handling food, understanding food safety is an essential requirement for every person working in the food industry. -
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This Food Hygiene training pack satisfies a learners legal requirement for working in a food environment and fire safety training and extends to manager and supervisor responsibilities. This First Aid training course was to give learners the knowledge on how to act safely and effectively in the event of an incident. Anyone who works in the food industry needs to be aware of the latest food hygiene standards and how they can impact both staff and consumers. Knowing how to clean and disinfect equipment, safely store and prepare food to avoid cross-contamination, and control common pests will allow you to handle food safely and ensure that you’re complying with all of the relevant health and safety standards. -
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This training pack is designed to inform learners about the HACCP regulations and provide information, instruction and training to employees about fire precautions in the workplace. This course includes the Level 2 HACCP course, the Level 3 HACCP course and the Fire Safety Training Course.
