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This power skill e-learning course will give you the tools and techniques to effectively present your ideas. Our online How to Construct and Deliver an Effective Presentation training course is broken down into the following sections and can be completed at your own pace. Working through this course will help you to identify what's urgent, what's not, and the big idea you should go for in your next presentation. You will explore what your audience wants and how to help them to care, identify four techniques to learn more about who your audience is and get to grips with 'stacking' your presentation. -
This short online course is ideal for anyone who wishes to develop or improve their confidence. It explores what confidence is and its associated behaviours, and provides useful techniques and resources for you to use. Confidence is something that many of us feel we lack, and an improvement in our confidence can have a positive impact on our lives – both in our personal life, as well as our professional one. This is why we have designed this short confidence building training course to help you develop your confidence. -
The Consumer Rights Act 2015 is a key piece of legislation within the retail industry and is something that all vendors need to have an awareness off. This course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which outlines a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework. The course looks at the law and how it affected contracts that were entered into from 1st October 2015 to identify where the changes occurred and how they shaped the current retail market. -
This short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration. -
Upon completion of these modules, learners will gain the knowledge and the skills they require to be an effective line manager, to recognise the impact a reward system has on increasing motivation and value. This line management toolkit was designed as an introductory course for those who may be new to managing people, or as development training for managers looking to develop their team building skills. This toolkit is built from individual modules which will increase awareness of reward management practise. -
The course describes organisational culture, its characteristics and its impact on an organisation’s success, including how it manifests itself, with examples provided. Four different types of organisational culture are explored, with their significant characteristics and impacts. The course discusses whether culture can be changed with a case study and how this could impact on the success of the organisation. -
The course describes how the hospitality and the service industry is divided into different food service methods: formal, casual dining, quick service, counter, carvery, buffet dining and room service. Each of these methods are explored in more detail, with examples of their different menu styles and menus. This is followed by a series of short challenges to check your learning. The course concludes with a summary of the relevant food industry legislation. -
This course describes how to manage team performance using different management models and by identifying the different roles and requirements in a team, as well as understanding motivational theory. The course reviews what kind of problems a team leader can encounter and the types of interactions which may occur. The module looks at Belbin’s nine team roles model and describes each role in more detail and also considers the Tuckman model of team development. Finally, the course reviews the four main motivational theories from Maslow, Herzberg, Adams and Vroom and how to use these to understand team behaviour. -
Our short course is aimed at anyone who manages a remote team and would like to learn how to maintain a team culture and effectively promote team engagement and communication. With remote working fast becoming the norm, it is important to adapt your managerial skills so that they are appropriate to managing a remote team. As distance is a significant factor in remote teams, it is easy for team members to feel isolated or disconnected from their colleagues. Our short course focuses on how you can maintain a healthy team culture and promote effective team engagement and communication. -
Filled with lots of guidance and practical tips, our short course has been designed to help managers support the health and wellbeing of their remote team. The Coronavirus pandemic has seen a massive change in working, with businesses across the world having to quickly adapt to remote working, so now more than ever we must look after our employee’s health and wellbeing. Remote working presents some challenges to people’s health and wellbeing and managers can feel uncertain of the best ways of supporting and helping. -
This training toolkit was designed to help line managers develop their knowledge and skills when it comes to managing employees and dealing with recruitment selection, working hours, pay and the lawful treatment of staff. Upon completion, learners will have a good understanding of employment law, the role of a line manager in the recruitment process, and the responsibilities involved when it comes to staff payment, retention and working hours. Upon completion of these modules, learners will gain the skills and knowledge they require to be an efficient and lawful line manager. -
This course describes the definition of a project plan and reviews the different types of plan, according to the size and type of organisation or project. It then goes on to describe the common elements contained in each plan and outlines the seven stages required to define every project and ultimately to produce the project plan. It explains what should be included in a project plan, and explores each part of the plan with descriptions and examples.
