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The Essentials of GDPR and Cyber Security Awareness training pack offers two courses which will give learners the skills and knowledge to be safe online and what new regulations will affect them surrounding storing and handling data. Cyber security and Data Protection (GDPR) have become very important topics for businesses, upon completion of this training learners will have a good knowledge of how to work safely whilst online, and prevent online fraud or data breaches. Learn the skills you need to keep your organisation safe against cyber security threats and become GDPR compliant. Learn how to protect against every day risks, whilst also learning the data protection principles included in the GDPR. -
The course describes the main and current legislation in the food drink sector, the role of the enforcement bodies and the consequences of non-compliance. The course also provides more information about the various Enforcement Bodies and their role in compliance with the legislation. -
This Food Allergy Awareness Training course is designed to help learners identify the fourteen particular food allergens which must, by law, be recognised and to understand why foods containing allergens must be handled carefully. Did you know that there's no cure for food allergies and intolerance's? One mistake with allergens can cause life-threatening harm, which is why proper allergen control is essential for every food and beverage business. Keep your customers safe - Our allergy-focused food safety training will teach you how to confidently handle allergen enquiries and prevent cross-contamination to keep customers safe. -
The Food Hygiene Rating Scheme (FHRS) is one of the most common signs in restaurant, takeaway and café windows and is one of the best ways a customer can judge the cleanliness and quality of the establishment. This course will give learners the knowledge and skills to obtain a five-star food hygiene rating and explains why it is such an important issue for any food business regardless of industry. This course contains in-depth knowledge on the Food Hygiene Rating Scheme, how inspectors calculate scores and how to get a 5 star food hygiene rating. This training course will also address the benefits and opportunities a high food hygiene rating score can have for businesses. -
This Hospitality: Effective Working Relationships course is suitable for companies, colleges and training providers offering provision or courses in the hospitality, travel, tourism and catering sectors. It helps to support the QCF unit ‘Effective Team work’ and caters to the assessment criteria for this unit. The team relationships training course has been written by experienced, hospitality industry professionals and is designed for use on a wide variety of mobile devices. -
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Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need. Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone. With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat. That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business. -
By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure. This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry. By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits. -
This course is designed for anyone thinking about becoming a Barista as a career. As accredited providers of expert-led food safety training courses, you can trust that you're in safe hands when you’re learning with us. Learn the basics of how to be a barista right here with our Barista Training Course if you’re thinking about becoming a barista as a part-time or full-time career choice and may be going on to do face-to-face training. This Barista training is also great if you simply love coffee, you will learn skills on how to be come a barista, how to make your favourite drinks at home and impress your friends and family. -
The course will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build, develop and maintain excellent collaborative working relationships. Case studies of successful teams are provided as examples. -
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector. -
Do you truly know what Unconscious Bias is, the different types there are and how they impact on your working environment? Discover how to recognise prejudgements in yourself and others and how to be confident in overcoming them. Our 30-minute implicit bias training course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic. This course uses various interactions to make the learning interesting and engages you with the content. -
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade. By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits.
