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The Coronavirus pandemic has forced businesses to adapt their way of working, and as a result working remotely has fast become the new norm. We recognise that this affects the way a manager manages and leads their team. One way which is important, especially given the turbulent times we find ourselves in, is how to keep the team motivated. Our course has been created specifically to support here. It will provide you with useful tips and insights into topics such as understanding what motivates your team; giving feedback, recognition and praise, and motivating your team during the Coronavirus pandemic. -
The operational risk management training course course briefly describes ten management theories which underpin successful operational management and then reviews each one in more detail. These include: The Principles of Lean, Six Sigma, Systems theory and many more. The responsibilities and key functions of operational management are discussed as a multi-disciplinary function covering HR, assets and costs. -
Having a basic knowledge surrounding Oral health means social care workers and supporters are able to ensure the individuals in their care can be properly supported to prevent pain and further health problems caused by poor oral health. Individuals in your care may not be able to verbalise their pain or discomfort for reasons as so it is important to understand the behavioural signs of someone who is suffering from dental pain. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Oral Health. -
This financial management governance course begins by looking at what we mean by governance and compliance, with two clear definitions, in the context of finance and more especially, how they relate to financial management and an organisation’s accounting systems and financial controls. The modules reviews the key stakeholders in financial governance and compliance: managers, lenders, investors and suppliers, and regulatory authorities. -
The course describes how to develop and explain organisational strategy. What is an organisational development strategy and who should be responsible for creating one, including the five recommended steps. The course describes how to write vision and mission statements for the organisation and the difference between these, followed by performing a gap analysis using the SOAR method and learning how to write SMART goals. Finally the course reviews how to implement organisational strategy, the difference between organisational and operational strategies and strategic planning and the final step of monitoring progress and managing performance. -
The Toxic Trio describes the massive impact that domestic abuse, parental mental health issues, and parental substance abuse can have on both vulnerable children, young people and the parents themselves. This course will help the learner define what the toxic trio means and its effects. This will help to guide learners on how to deal with suspected toxic trio cases. This trio of vulnerabilities course contains information and resources to enable practitioners to define and identify the effects of such abuse and act accordingly. -
Payment Card Industry Data Security Standard, also known as PCI DSS, is a set of standards that all companies storing, processing and/or transmitting cardholder data must abide by. PCI DSS compliance is a legal requirement by law and compromised card holder data can badly affect customers, organisations and financial institutions. One PCI DSS issue is enough to seriously impact an organisation and affect the trust of customers for the long term, not to mention it could result in hefty fines and possible legal action. From a customer’s point of view, PCI DSS compliance gives them assurance that any details that they provide to operatives of a sensitive nature won’t be compromised in any way. -
Performance management is a valued skill, and can be an important part of what makes (or breaks) team or company morale. But it can be hard to master. What does it involve? Our 60-minute online course explores the topic in detail. Designed for new or experienced managers in any sector, it covers all the topics needed to ensure that, once completed, any manager will feel more confident in their performance management abilities. -
The Coronavirus has had a profound impact on how we work, especially when it comes to managing teams. With many managers now having to manage remote teams, we recognise that it can be daunting to know the best and most effective ways of doing this. Our bite-size course focuses on how to performance manage a remote team and provides you with all the essential information you need to be able to do this effectively and with confidence. You will cover topics such as setting objectives for remote workers, measuring performance, giving feedback and more. -
With this Person Centred Care in Social Care course understand the basics of being able to work in a person-centred way, how to establish consent when providing care and support and encourage active participation whilst also being able support the individual’s right to make choices.. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Person-Centred Care in health and social care. -
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Filled with insights, hints and tips, it explores a wide range of courses including Confidence Building Skills, Growth Mindset, Time Management, Reflective Practice, Digital Literacy and many, many more. Developing your skills in the workplace can be a real game-changer. Certain skills and insights can enhance your abilities, taking your performance to another level. -
This short online course is ideal for anyone who wishes to develop or improve their confidence. It explores what confidence is and its associated behaviours, and provides useful techniques and resources for you to use. Confidence is something that many of us feel we lack, and an improvement in our confidence can have a positive impact on our lives – both in our personal life, as well as our professional one. This is why we have designed this short confidence building training course to help you develop your confidence.
