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Working in a health and social care setting means looking after or supporting individuals who sometimes need extra help. When in this setting it is important to understand the mental capacity of the individuals in your care, often carried out through assessment, as this will help tailor their support. There are various reasons to why someone may lack mental capacity, and in the cases where this is lacking, Deprivation of Liberty Safeguards (DoLS) looks to protect the person to ensure their liberty is not being deprived in their care arrangements. -
Working in a health and social care setting often involves administering and monitoring medication to those under your care. With this short course understand the legislation policies and procedures to be able to safely administer medication whilst also gaining knowledge surrounding the most common types of medication and its use. -
This counter terrorism training course helps introduce everyone to staying alert and being vigilant when it comes to potential terrorist attacks, as well as introducing responsible persons to the requirements they need to fulfil in order to comply with Martyn’s Law. Businesses and organisations are now responsible for preparing staff for potential terrorist threats. -
This engaging online Manual Handling training gives you practical knowledge to prevent workplace injuries when handling loads. As one of our essential health and safety courses, it delivers critical skills in just 30-45 minutes. Manual handling injuries affect half a million UK workers annually, with back injuries being the leading cause of workplace absences. By law, employers must protect their workforce—and this training helps you meet those legal obligations while reducing costly downtime. -
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Employers have a legal requirement to take reasonable steps to safeguard the health and safety of all employees, including increasing awareness about potential hazards, and outlining what can be done to minimise risk. The Manual Handling course will help learners understand the correct manual handling procedures to apply to be able to reduce their chance of incurring an injury while handling loads. The First Aid Primary Survey course will help learners to react appropriately when they are first on the scene of an incident involving a casualty and know what necessary steps to take. -
Professionalism in the workplace is essential, regardless of your job. This means representing your company well both in person and online, including via your personal social media profile. Of course, you don't have to reference your job on your personal channels, but colleagues, clients and prospective employers are now easily able to search for you online and see how you spend your time outside of work. If you're self-employed, it's arguably even more important to know how to manage your professional digital profile to ensure the lines between your private and professional lives remain clear. What's more, General Data Protection Regulations (GDPR) mean businesses need to ensure staff are not sharing sensitive information on their personal social media profiles, and know exactly how far their digital footprint stretches. -
Effectively managing a team has a positive effect on team morale, motivation and productivity. Yet it isn’t a skill that is often developed. Our 60-minute online course, designed for new or experienced managers in any sector, provides the insights they need to confidently and effectively manage their team. Our course will help you grow expert managers in your organisation. -
Our managing remote teams course then reviews three practical leadership styles, ideal for developing teams: transaction, transformational and situational. What are the skills required in developing an effective team and what behaviours would be evident in an effective team leader, to help the team achieve its goals? Managing remote teams can require different skills because of the varying locations, time zones, work patterns, etc. Additional effort on the part of the leader and the team members is required to achieve the team goals and effective communication is particularly important. -
The course reviews the reasons, drivers and reactions to change and enables the learner to understand how to manage resistance to change. Change theory is reviewed including Jungian’s four groups of people; Kotter’s eight step model of change and looks at different ways to plan for change. -
Being able to manage change within an organisation is hugely important to ensure its success. Understanding how to manage change is skill often overlooked, but can prove to be incredibly beneficial. This 45-minute online course looks to help managers manage change within their teams and organisations. Our course has been designed to help you grow expert managers within your organisation. It is not only cost-effective and high-quality but through our human-centred design, we place the learner at the forefront. -
This managing difficult conversations course covers how to approach difficult conversations and the steps and principles involved in addressing them. It covers resolving conflict, performance management, reflective activity, effective two-way communication, and generating confidence and commitment in your staff. -
This course describes how to manage team performance using different management models and by identifying the different roles and requirements in a team, as well as understanding motivational theory. The course reviews what kind of problems a team leader can encounter and the types of interactions which may occur. The module looks at Belbin’s nine team roles model and describes each role in more detail and also considers the Tuckman model of team development. Finally, the course reviews the four main motivational theories from Maslow, Herzberg, Adams and Vroom and how to use these to understand team behaviour.
