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By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure. This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry. By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits. -
This Canine Communication Diploma Course will give you the information necessary to not only communicate with your own dog, but also with dogs you don’t know or dogs you work with. It is full of information that one must have to successfully train and understand dogs, and to enhance the relationship you have with canines. From a study on canine evolution and intelligence to how to teach basic commands and understand canine emotions, this course teaches all you require to become a successful canine communicator. You will receive a full introduction on what canine communication truly is, as well as how dogs communicate with us and how we can more effectively communicate with dogs. -
The course describes the definition of business development and reviews a range of business development tools and techniques, designed to bring about continuous improvement as a key part of operational planning. Business development strategies are reviewed and their role in operational planning. Eight tools to support business development are reviewed including SWOT and PEST analysis, the Boston matrix and Maturity models. -
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Our Business Compliance Essentials Course Package has been created to give you peace-of-mind. We recognise the complexities of business compliance, and so have curated a collection of relevant courses that you will need. We know that business compliance can be a tricky area and raises a number of questions – in what areas do I need to be compliant? How do I achieve it? What information needs to be shared, taught and learnt? Who needs to be compliant? It can be daunting, which is why we have taken out the hard work and complications for you and created a package that will help you meet many of your needs. It will form the foundation training required for the operation of your business and will ensure that you are supporting your staff by providing them with the compliance training they require. -
What is The Worker Protection Act 2023? The Worker Protection Act 2023 is a significant piece of legislation that aims to strengthen the rights and protections afforded to employees across the country. This Act has been introduced to address gaps in existing labour laws, ensuring that workers are treated fairly, paid adequately, and work in safe environments. -
This short course has been designed to help you learn the three basic principles of collaborating so you can hit the ground running and feel confident you're approaching collaboration in the right way. During this course, you will learn how to find a shared purpose between you and the people you are working with, find out what effective communication looks like during a collaborative project and be able to identify the difference between teamwork and collaboration.