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This Effective Anti-Social Behaviour Management course will give you the tools to effectively identify, deal with and manage anti-social behaviour primarily within the social housing sphere. -
Effective leadership and control for Social Housing Providers; an introduction to governance. This course is primarily aimed at Social Housing Providers who are regulated for governance by the Social Housing Regulator. Those who are not, such as local authorities or Arm's Length Management Organisations (ALMOs) and Tenant Managed Organisations (TMOs) who do not own their stock, may also find it useful in terms of general good practice. -
This engaging online Manual Handling training gives you practical knowledge to prevent workplace injuries when handling loads. As one of our essential health and safety courses, it delivers critical skills in just 30-45 minutes. Manual handling injuries affect half a million UK workers annually, with back injuries being the leading cause of workplace absences. By law, employers must protect their workforce—and this training helps you meet those legal obligations while reducing costly downtime. -
Infection poses a threat to everyone and can lead to severe illnesses, worsening of underlying conditions, or even fatalities. As part of your role, you need to understand the routes by which an infection can get into the body and how poor health or hygiene might pose a risk to yourself and others. This module looks at the importance of preventing and controlling the spread of infection, and best practice in the healthcare setting. -
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This Health & Safety training pack is perfect for any individual or business that wants cost-effective compliance training. The training pack includes two of our popular courses: Awareness of Health and Safety at Work and Fire Safety. According to the Health and Safety Executive, in 2015/16 30.4 million working days were lost due to self-reported work-related illness or injury. By giving employees good Health and Safety training, you reduce the risk of workplace accidents and adhere to your legal obligation of preventing accidents in the workplace. -
This e-learning module provides background into the history of social housing, and looks at the roles and responsibilities of social housing providers and their tenants. -
From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator. The Social Housing Regulator has 2 sets of standards, economic and consumer. Social Housing Providers are expected to meet both. However, the main focus of regulation will be on the economic standards which cover governance, financial viability, rent and value for money. -
The Electricity at Work Regulations 1989 require that any electrical equipment that has the potential to cause injury is maintained in a safe condition. Portable Appliance Testing is one way in which to ensure electrical equipment is safe. Electronic appliances are everywhere at home and work, but faulty electronics is a leading cause of fires, and getting electrocuted is also a risk when appliances are not maintained. Hundreds of people get seriously injured or die because of faulty electronics so checking equipment is an important prevention method. This course teaches you how to carry out a Portable Appliance Test (PAT) on your personal appliances. You’ll find out how to identify the different types of electronic items and become familiar with the testing equipment. You’ll find out about the different ways damage can happen to electrical equipment, appliances and their flexes. -
Our lone working training addresses the unique challenges to your personal safety when working independently, helping you take practical steps to minimise risks and work with greater confidence. Thousands of people work in isolation daily without colleagues nearby for protection, advice or assistance. This lone working course recognises whether you're serving customers, interacting with the public, or working entirely alone, the absence of support creates distinct vulnerabilities. -
This tenancy training course looks to educate first time tenants by exploring need to know topics such as how to find accommodation, managing finances, debt and budgeting, tenancy agreements and setting up basic utilities. Learners will be provided with the information they need to avoid anti-social behaviour and how to be a good neighbour. Additional information within the course include the basics of finding and viewing a property and the practicalities of running a new home - including paying rent, opening a bank account and getting advice on the services and support available. -
Our advanced course has been developed in collaboration with the Health and Safety Executive (HSE), the UK government agency responsible for the regulations of workplace health, safety and welfare. This online course covers the whole range of possible causes for slips, trips and falls in the workplace, how design and planning can help to avoid them, and the procedures to deal with them should they happen. -
Our Online Slips and Trips: Intermediate course has been created in collaboration with the HSE and provides in-depth and knowledge into how to prevent slips and trips in the workplace. It provides more depth than our introductory course, and has been personalised for different workplaces and environments and designed for anyone in a managerial or supervisor role, middle managers or team leaders.
