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This training pack has been created to provide people at any level, in any sector, with guidance that will help them to work safely at work. One of the most important areas that staff members in any organisation need to be trained up on is health and safety. Workplace health and safety helps to minimise the risk of injuries and accidents from occurring, whilst also protecting your business by embracing safer working standards. -
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This suite of courses covers knowledge of keeping yourself and your colleagues safe in a variety of workplaces. Why complete the Health and Safety at Work and Risk Assessment Training Pack? The very nature of current working society means that people are exposed to potential hazards constantly, regardless of their working environment. Whether you work in a corporate, industrial, or hospitality setting, health and safety applies universally, and there will always be a course relevant to your work. -
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Everyone has a role to play in ensuring their own health and safety at work, as well as that of their colleagues. This training pack offers valuable information for you and your staff. An Awareness of Health and Safety at Work is designed to teach both employees and employers why health and safety in the workplace is so important in relation to the Health and Safety at Work Act 1974. -
The aim of this training is to develop an understanding of HACCP-based food safety management, and how it is best implemented and maintained in a food business or organisation. Food safety systems are an integral part of any business operating within the food industry, and must be overseen by a manager or supervisor to ensure all procedures are put in place and followed by staff. Businesses may use a system designed to meet their needs, but EU law requires that all food safety systems are based on the HACCP guidelines and so it is important that food staff understand them. -
The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers. The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers. The course also reviews the importance of a good impression, excellence and professionalism of service staff as part of the organisation’s brand and brand awareness to customers and how brand marketing influences the decisions of customers. -
This Giving Customers a Positive Impression course for the hospitality industry provides an overview of key customer service issues in a hospitality setting relevant to all roles within hospitality businesses, such as servers, waiting staff, hosts and more. Completing this course will help you to meet your legal obligations within the hospitality industry and minimise the risk of bad publicity or legal action through poor quality interactions between staff and customers. -
The course describes the definition of feedback and reviews the two main feedback models, CORBS and SBI, including how to measure performance to inform feedback. The course also reviews the place of workplace observation in appraisal processes, leading to providing constructive feedback in the summary review. -
By completing this course, you'll learn valuable skills to use in the workplace. This topic is known as a power skill, and when you complete it, you'll be able to identify different types of feedback and the appropriate ways to respond to them, learn the importance of both positive and negative feedback, reflect on how you respond to feedback, and the impact this has on your career development and progression. -
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Our Food Safety & Hygiene Fundamentals Package covers a comprehensive level of training for anyone who handles or prepares food, satisfying the legal obligation for food safety knowledge within this area. Our subscription package is suitable for anyone who handles or prepares food or is involved in the management of such people in a catering environment. This includes hotels, restaurants, takeaways, cafes, bars, fast food outlets, fish & chip shops, kitchens, hospitals, prisons, schools and colleges. Our training package gives you a saving of over 75% when compared to buying the included courses individually. -
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This package provides a comprehensive level of training in a cost-effective way. Save over 60% when compared to purchasing the courses individually. Included within the package are a number of supplementary courses, which will build up further knowledge and ensure basic compliance requirements are met. Each elearning course has been crafted by our experienced learning specialists to make sure all learners will be actively engaged with the material and can complete it around their schedule. Effective training can be accessed at the touch of a button, capitalising on the flexibility of online learning environments so anyone can learn whenever and wherever they want. Our package offers you a cost-effective way to train your staff with relevant resources and set them up to be safe and successful in the workplace. -
When preparing food, feeding, and providing refreshments, it is important to ensure food safety requirements are met, and nutrition and hydration has been considered (and potentially monitored) to meet the needs and provide safety to people in your care. Learn how to promote a safe and hygienic working environment when preparing, serving and clearing away food and drink, meeting all safety requirements whilst being able to support individuals to have access to food and nutrition in accordance with their plan of care. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge to be able to promote nutrition and hydration in health and social care settings. -
This Food Allergy Awareness Training course is designed to help learners identify the fourteen particular food allergens which must, by law, be recognised and to understand why foods containing allergens must be handled carefully. Did you know that there's no cure for food allergies and intolerance's? One mistake with allergens can cause life-threatening harm, which is why proper allergen control is essential for every food and beverage business. Keep your customers safe - Our allergy-focused food safety training will teach you how to confidently handle allergen enquiries and prevent cross-contamination to keep customers safe.
