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Within a social care setting there can be a lot of documents and information used daily to provide support to individuals. Not handling these documents and information correctly could lead to an array of consequences ranging from personal risks to the individuals, to consequences for the organisation which could result in a fine. As such there is a great level of importance to understand correct procedures in handling data. Explore the need for secure handling of information, best practises such as the seven principles of processing personal data responsibility whilst also discovering how to access support for handling information with this short course. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Recording and Reporting. -
It’s important for anyone working in a social care setting to understand their responsibilities when it comes to caring and protecting the adults in their care. With this short course discover the different types of abuse adults may face, how to respond to suspected or alleged abuse, how to reduce the likelihood of abuse and much more. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Safeguarding Adults. -
When working in a social care setting it is important to be aware of responsibilities regarding safeguarding, ensuring the safety and wellbeing of children and young people is protected. With this short course discover why safeguarding is important, what the indicators and warning signs of abuse and key legislation relating to safeguarding children to ensure you and your staff are compliant. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Safeguarding Children. -
This course consists of three sections, focusing on learning disabilities, dementia and mental health. In each section the social model of disability will be applied, providing examples for you to consider. Always remember to read and follow the individuals care plan or support plan. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Specific Conditions in Health and Social Care. -
This online course explores the important subject of conflict resolution, imparting valuable insights which will increase any employee's confidence in the topic and their conflict resolution skills. The course explores areas such as how to spot the early signs of conflict, mitigate and reduce the risk and if required instigate a conflict resolution process, escalating and managing conflict in a more formal way. You'll also learn how to protect yourself in the event of a breakdown of communication that escalates into violence, including practical strategies for employing 'reasonable force' when necessary. Finally, you will have an opportunity to learn more about post-incident support and familiarise yourself with relevant procedures. -
This First Aid training online course was created in partnership with First Response Training. The course will teach learners to follow the Resuscitation Council (UK) Guidelines for basic life support training and provide knowledge of how to act in the event of an incident requiring first aid assistance. First Aid is an essential part of Health and Safety Training and can make a big difference to survival chances when an accident or emergency occurs. Thousands of accidents and emergencies happen every year and, unfortunately, many of those who die could have survived if first aid had been given sooner. Knowing what to do if you’re the first on the scene could save someone’s life. -
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This Health & Safety training pack is perfect for any individual or business that wants cost-effective compliance training. The training pack includes two of our popular courses: Awareness of Health and Safety at Work and Fire Safety. According to the Health and Safety Executive, in 2015/16 30.4 million working days were lost due to self-reported work-related illness or injury. By giving employees good Health and Safety training, you reduce the risk of workplace accidents and adhere to your legal obligation of preventing accidents in the workplace. -
This course is aimed at team leaders and professionals in the finance sector, it explains what a budget is and the budget setting process. The course describes effective budget controls, but before that it helps the learner to understand what a budget is – a financial plan using numbers -
Our course has been designed to ensure you grow expert managers in your organisation. It is not only cost effective and high quality but our human-centred design puts the learner right at the heart of the course. Our range of media – videos, challenges and downloadable resources – ensures the course is engaging and a meaningful learner experience. -
The course begins by describing how the production of accurate financial updates and the comparison of actual results against budgets are part of the budgetary control process, resulting in financial update reports, which enable those responsible for meeting budget targets to track actual results against budget. The two main components of financial updates are actual figures and budget figures. These are described in some detail, along with the creation of a financial update report, which has certain characteristics. -
The course describes the definition of feedback and reviews the two main feedback models, CORBS and SBI, including how to measure performance to inform feedback. The course also reviews the place of workplace observation in appraisal processes, leading to providing constructive feedback in the summary review. -
The course describes the definition of equality, diversity and inclusion and how the terms ‘equality, diversity and inclusion can often be used interchangeably yet have different meanings. Some examples and statistics are provided for review, along with relevant legislation and case studies.
