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The course describes organisational culture, its characteristics and its impact on an organisation’s success, including how it manifests itself, with examples provided. Four different types of organisational culture are explored, with their significant characteristics and impacts. The course discusses whether culture can be changed with a case study and how this could impact on the success of the organisation. -
This module is aimed at project managers, leaders and professionals who will need to make business critical decisions as well as day-to-day choices as part of their role. By taking this course, learners can strengthen their decision making skills and understand the different techniques and methods for making effective decisions. -
Professionalism in the workplace is essential, regardless of your job. This means representing your company well both in person and online, including via your personal social media profile. Of course, you don't have to reference your job on your personal channels, but colleagues, clients and prospective employers are now easily able to search for you online and see how you spend your time outside of work. If you're self-employed, it's arguably even more important to know how to manage your professional digital profile to ensure the lines between your private and professional lives remain clear. What's more, General Data Protection Regulations (GDPR) mean businesses need to ensure staff are not sharing sensitive information on their personal social media profiles, and know exactly how far their digital footprint stretches. -
In the UK certain products have age based sales restriction mandated in law. Enforcement is active: Police and Trading Standards officers are permitted to send children into retailers to attempt to buy restricted products. The potential penalties are large, both for the individual and the retailer. If caught selling an age restricted product, the retailer will be required to demonstrate due diligence, this includes evidence of effective staff training and that the staff have understood the training. This course aims to help protect organisations and employees from: Prosecution, Bad PR, Fines and Loss of business. -
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his well-being. What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Well-being and the Care Act 2014. -
This e-learning course has been designed to help learners improve their time management skills. In your day, do you find you are not as organised as you might like? Do you often feel under pressure and find you do not achieve everything you wanted to do? If so, you are not alone, the pace of day-to-day life has dramatically increased, and many people feel that there are simply not enough hours in the day. As a result, this time management training course has been designed to help learners improve their time management skills. -
This Food Allergy Awareness Training course is designed to help learners identify the fourteen particular food allergens which must, by law, be recognised and to understand why foods containing allergens must be handled carefully. Did you know that there's no cure for food allergies and intolerance's? One mistake with allergens can cause life-threatening harm, which is why proper allergen control is essential for every food and beverage business. Keep your customers safe - Our allergy-focused food safety training will teach you how to confidently handle allergen enquiries and prevent cross-contamination to keep customers safe. -
The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers. The course describes the importance of the hospitality sector to the UK economy; the importance of good customer service in the hospitality sector and the roles of service staff as key contact points for customers. The course also reviews the importance of a good impression, excellence and professionalism of service staff as part of the organisation’s brand and brand awareness to customers and how brand marketing influences the decisions of customers. -
Setting up a home delivery service can be a great way to appeal to more customers but do you know where to begin? With this online training course learners will learn about the key actions and tasks needed to start home deliveries and how to ensure staff safety and well-being when they set up. -
These courses help to define mental health, look at the symptoms of some mental health issues and the impact they can have, as well as legislation and how to devise an action plan to promote mental well-being in the workplace for you and your employees. Both of these courses aim to improve your understanding of your own and your employees’ mental health and well-being, and how you can better promote workplace well-being through slight changes in day-to-day behaviour. -
Our Licensing Law Awareness course will give learners a deeper understanding of the Licensing Act 2003. It is relevant to any business in England and Wales where alcohol is served or supplied. The Licensing Act 2003 applies to any premises in England and Wales where alcohol is sold or supplied, and we understand how daunting legislation compliance can be. Therefore, we have designed a course that will make it simple and comprehensive for you. -
Tailored for experienced practitioners, our Level 3 Safeguarding Children offers comprehensive training in specialised safeguarding practices. Dive deep into topics such as conducting risk assessments, effective communication with children and young people, and the importance of contributing to serious case reviews. Learn how to refine your ability to identify opportunities for enhancement in safeguarding practices through participation in supervision and audits. Get ready to take your expertise to the next level and make a lasting impact in safeguarding and child protection.
