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Everyone deserves to live and work in safe and healthy environments. Nobody wants to fall ill because of the conditions of the building they spend time in. Mould can be dangerous to health, especially for those that are vulnerable. Unfortunately, well over 10,000 people every year are becoming ill or developing health conditions as a result of mould exposure. Spotting mould and intervening early is essential to protect people from harm. This online damp and mould course gives you an introduction to what mould is, why it’s important and what you can do about it. Mould grows in certain environments, and once it’s started, it will keep coming back until the conditions are changed. -
Cybercrime is on the rise and is an increasing risk to any organisation. Even as a visitor to business premises it is important that you are aware of your role in keeping both yourself and the organisation safe from cyberattack. Learn the skills you need to keep organisations safe against cyber security threats and know your responsibilities in maintaining a cybersafe culture. -
Learn the skills you need to keep your organisation safe against cyber security threats, identify risk areas, know your responsibilities to your team and organisation and comprehend how to establish a cybersafe culture. This course has been designed for management and the cyber security officers tasked with keeping the business safe from cyber attacks. -
The Cyber Security Awareness course is a beginner’s guide to protect you or your employees from the risk that cyber criminals pose. This e-learning course will help learners understand how hackers and bots can access your system and how to keep your information and personal data safe from online fraud. Every day, we interact on the internet without thinking about cybercrime. But cybercrime is on the rise: not a week goes by without an attack or crime being reported in the news. Learn the skills you need to keep your organisation safe against cyber security threats. Protect against everyday risks, possible harm, understand what happens when cyber security goes wrong and how to manage the risks. -
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The Essentials of GDPR and Cyber Security Awareness training pack offers two courses which will give learners the skills and knowledge to be safe online and what new regulations will affect them surrounding storing and handling data. Cyber security and Data Protection (GDPR) have become very important topics for businesses, upon completion of this training learners will have a good knowledge of how to work safely whilst online, and prevent online fraud or data breaches. Learn the skills you need to keep your organisation safe against cyber security threats and become GDPR compliant. Learn how to protect against every day risks, whilst also learning the data protection principles included in the GDPR. -
Our customer service training will give you the essential skills and knowledge you need to ensure you provide a great service every time. We understand that customer service is the foundation of hospitality businesses and want to make sure businesses have the skills needed to provide fantastic customer service. Our customer service course does just this. Our training not only covers the vital key skills and knowledge, ensuring your staff will offer the best service, but also covers key legislation and topics such as food allergy guidance, ensuring your staff will have an in-depth knowledge of food legislation to further improve your customers experience. -
This Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints. This Customer Care training course has been created to give businesses guidance on how to get that edge above competing establishments. -
This course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is creative thinking; what happens if we don’t use creative thinking; what makes a creative thinker, etc. This Creative Thinking course uses five concepts to explore the use of creative thinking in business and each of these is explored separately. -
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This online training course aims to provide learners with information on COVID-19 and suggests best practice for businesses in the current climate. There isn’t an industry or sector that hasn’t been affected by COVID-19. These challenging times are calling for businesses and organisations to adapt and adjust. -
Control Of Substances Hazardous to Health Regulations (COSHH). This comprehensive set of regulations requires employers to limit and control exposure to hazardous substances. Thousands of people working in industries ranging from cleaning to agriculture fall ill every year as a result of working with hazardous substances. This can include contracting types of cancer, skin diseases such as dermatitis, or lung diseases including asthma. Our COSHH training online course is designed to give you the practical skills to work safely with any potentially harmful materials in your workplace. COSHH compliance is essential for businesses and employees need to know exactly what kind of substances they are working with and how to do it safely. That vital knowledge is exactly what you’ll learn in this course. -
The Consumer Contracts – Off-Premises Sales course has been created to present you with all the knowledge you need to gain an understanding of off-premises contracts. By completing this course you will be meeting your legal obligations and minimising the risk of bad publicity or lawsuits. Learners will be taught the rules and regulations regarding off-premises sales and how to apply them to their own work making sure they follow the law requirements.