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In any workplace, there are health and safety hazards that need to be controlled to reduce the risk of accidents and injuries. It’s down to you and your organisation to make this happen. This module outlines common health and safety hazards in the healthcare sector, how to perform a risk assessment and what to do in the event of an incident. It also explores what a ‘culture of health and safety’ means, and what is expected of you and your organisation in order to achieve this. -
This First Aid training online course was created in partnership with First Response Training. The course will teach learners to follow the Resuscitation Council (UK) Guidelines for basic life support training and provide knowledge of how to act in the event of an incident requiring first aid assistance. First Aid is an essential part of Health and Safety Training and can make a big difference to survival chances when an accident or emergency occurs. Thousands of accidents and emergencies happen every year and, unfortunately, many of those who die could have survived if first aid had been given sooner. Knowing what to do if you’re the first on the scene could save someone’s life. -
Infection Prevention and Control Level 2 builds on your understanding of the key concepts introduced in Level 1. This advanced course delves deeper into your clinical responsibilities as a healthcare professional, and will elevate your understanding of related components, such as risk assessments, hand hygiene, decontamination, waste disposal and PPE. Equip yourself with the knowledge and skills to implement Standard Infection Control Precautions (SICPs) and expand your arsenal to break the chain of infection in healthcare environments. By the end of this course, you'll be empowered to safeguard against infections with confidence and precision. -
This course provides information about mental health and well-being for employers and managers. It is aimed at business owners and managers in a variety of settings who want to better understand and support people with mental health problems. This course looks at the six main factors affecting mental health and well-being at work and how you can support your employees through helping to define mental health, look at the symptoms, the impact it can have, legislation surrounding mental health and how to devise an action plan which promotes positive mental well-being in the workplace. -
Every decision you make during a cardiac emergency can determine the fate of a precious life. In this module, you'll acquire essential skills for supporting newborns in line with national guidelines. Delve into key responsibilities, emergency response protocols, and temperature control techniques. Learn to master newborn-specific resuscitation and transition support within these guidelines, preparing you to deliver swift and effective care in critical situations. -
As a healthcare professional, you have a responsibility to safeguard children. Building upon your foundational knowledge, this course will take you deeper into the complexities of safeguarding children within healthcare. You'll explore advanced topics, such as recognising potential signs of abuse, advocating effectively for children, and understanding specific risks like FGM, grooming, and radicalisation. The content aims to advance your skills in making child protection referrals and documenting concerns, including the procedures for sharing information with relevant parties. By the end, you'll be equipped with the expertise to navigate complex child protection scenarios confidently. -
Our Safeguarding Adults Level 2 course involves enhancing your safeguarding expertise, pushing your skills to the next stage of proficiency. Learn to provide effective advocacy, particularly in complex situations like mental capacity issues. Develop an understanding of your professional responsibilities within multidisciplinary and multi-agency settings and know when and how to refer concerns to social care. Enhance your documentation skills and grasp key statutory and non-statutory guidance to prepare yourself for more complex safeguarding scenarios. -
Tailored for experienced practitioners, our Level 3 Safeguarding Children offers comprehensive training in specialised safeguarding practices. Dive deep into topics such as conducting risk assessments, effective communication with children and young people, and the importance of contributing to serious case reviews. Learn how to refine your ability to identify opportunities for enhancement in safeguarding practices through participation in supervision and audits. Get ready to take your expertise to the next level and make a lasting impact in safeguarding and child protection. -
Our Licensing Law Awareness course will give learners a deeper understanding of the Licensing Act 2003. It is relevant to any business in England and Wales where alcohol is served or supplied. The Licensing Act 2003 applies to any premises in England and Wales where alcohol is sold or supplied, and we understand how daunting legislation compliance can be. Therefore, we have designed a course that will make it simple and comprehensive for you. -
This course covers the different aspects of your life and how you can improve your mental health and wellbeing in those areas. Aimed at anyone who wishes to improve their mental health and wellbeing the course takes around one hour to complete. Approximately 1 in 4 people in the UK could suffer from mental health at least once a year with 1 in 6 people in England reporting common mental health problems such as anxiety and depression. Whilst there has not been a significant rise in mental health problems in recent years people are finding it harder to cope with the illness with self-harm and suicidal thoughts increasing. Having positive mental health in the workplace can lead to an increase in productivity and morale which can also have a good effect on your colleagues. -
These courses help to define mental health, look at the symptoms of some mental health issues and the impact they can have, as well as legislation and how to devise an action plan to promote mental well-being in the workplace for you and your employees. Both of these courses aim to improve your understanding of your own and your employees’ mental health and well-being, and how you can better promote workplace well-being through slight changes in day-to-day behaviour. -
Our customer service training will give you the essential skills and knowledge you need to ensure you provide a great service every time. We understand that customer service is the foundation of hospitality businesses and want to make sure businesses have the skills needed to provide fantastic customer service. Our customer service course does just this. Our training not only covers the vital key skills and knowledge, ensuring your staff will offer the best service, but also covers key legislation and topics such as food allergy guidance, ensuring your staff will have an in-depth knowledge of food legislation to further improve your customers experience.
