All Courses

  • Radicalisation is the process through which a person comes to support extremist ideologies. It can result in a person supporting terrorist violence. Understanding how people are radicalised, and recognising the risk factors and signs of radicalisation, can help you to act appropriately and prevent people from being drawn into terrorism. This module looks at the government’s strategy for preventing terrorism, and what this means for healthcare professionals; how to recognise if an individual may be vulnerable to, or experiencing, radicalisation; and what to do if you have concerns.
  • Understanding and implementing Positive behaviour support has a variety of benefits in including reducing behavioural challenges, improving long term support for those in your care, and an increase in the quality of life of individuals. Learn about positive behaviour support (PBS) including specifically what it is and who it’s for as well as understanding the PBS framework 2015. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge to promote positive behaviour in health and social care.
  • Within a social care setting there can be a lot of documents and information used daily to provide support to individuals. Not handling these documents and information correctly could lead to an array of consequences ranging from personal risks to the individuals, to consequences for the organisation which could result in a fine. As such there is a great level of importance to understand correct procedures in handling data. Explore the need for secure handling of information, best practises such as the seven principles of processing personal data responsibility whilst also discovering how to access support for handling information with this short course. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Recording and Reporting.
  • It’s important for anyone working in a social care setting to understand their responsibilities when it comes to caring and protecting the adults in their care. With this short course discover the different types of abuse adults may face, how to respond to suspected or alleged abuse, how to reduce the likelihood of abuse and much more. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Safeguarding Adults.
  • When working in a social care setting it is important to be aware of responsibilities regarding safeguarding, ensuring the safety and wellbeing of children and young people is protected. With this short course discover why safeguarding is important, what the indicators and warning signs of abuse and key legislation relating to safeguarding children to ensure you and your staff are compliant. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Safeguarding Children.
  • This course consists of three sections, focusing on learning disabilities, dementia and mental health. In each section the social model of disability will be applied, providing examples for you to consider. Always remember to read and follow the individuals care plan or support plan. This 30-minute course can be used as an introduction or as refresher training to ensure that all learners have up to date knowledge of Specific Conditions in Health and Social Care.
  • This online course explores the important subject of conflict resolution, imparting valuable insights which will increase any employee's confidence in the topic and their conflict resolution skills. The course explores areas such as how to spot the early signs of conflict, mitigate and reduce the risk and if required instigate a conflict resolution process, escalating and managing conflict in a more formal way. You'll also learn how to protect yourself in the event of a breakdown of communication that escalates into violence, including practical strategies for employing 'reasonable force' when necessary. Finally, you will have an opportunity to learn more about post-incident support and familiarise yourself with relevant procedures.
  • Sale!

    Health and Safety Training Package

    Original price was: £50.00.Current price is: £24.00.
    This Health & Safety training pack is perfect for any individual or business that wants cost-effective compliance training. The training pack includes two of our popular courses: Awareness of Health and Safety at Work and Fire Safety. According to the Health and Safety Executive, in 2015/16 30.4 million working days were lost due to self-reported work-related illness or injury. By giving employees good Health and Safety training, you reduce the risk of workplace accidents and adhere to your legal obligation of preventing accidents in the workplace.
  • This anti-money laundering course provides a general overview of the risk and the implications of money laundering and the impact it has on a business. It is suitable for anyone who works in financial, credit, legal, or estate agency sectors and generally anyone working in a role that involves payments or money. Money laundering is an illegal act which can be conducted in a variety of settings, posing risks to both staff and businesses. This course covers the essentials about understanding what money laundering is, how it's carried out, the surrounding legislation, and implications of money laundering to help staff recognise potential instances of money laundering and how to implement control measures.
  • Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality. Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever. This course is designed for anyone who handles information as part of their workload, making it suitable for people as wide-ranging as healthcare receptionists to school admission staff and from recruitment professionals to workers carrying out data input tasks.
  • The Consumer Rights Act 2015 is a key piece of legislation within the retail industry and is something that all vendors need to have an awareness off. This course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which outlines a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework. The course looks at the law and how it affected contracts that were entered into from 1st October 2015 to identify where the changes occurred and how they shaped the current retail market.
  • Learn the skills you need to keep your organisation safe against cyber security threats, identify risk areas, know your responsibilities to your team and organisation and comprehend how to establish a cybersafe culture. This course has been designed for management and the cyber security officers tasked with keeping the business safe from cyber attacks.
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