As conflict is inevitable in most workplaces do you truly know how to recognise organisational or interpersonal conflict and resolve the conflict when it occurs. Our 40-minute online course explores this important subject, imparting valuable insights which will increase any employee’s confidence in the topic and their conflict resolution skills.
Conflict Resolution Course
£30.00
Description
Overview: The course explores areas such as how to spot the early signs of conflict, mitigate and reduce the risk and if required instigate a conflict resolution process, escalating and managing conflict in a more formal way.
This course uses various interactions to make the learning interesting and engages you with the content. These include:
- Kinetic text animations
- Reflective activities
- Formative Assessments including; characters throughout.
Accreditation: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification: On completion of this course, you will be able to print a certificate.
Duration: 40 mins study hours to complete. The length of time taken depends entirely on how quickly learners can study and absorb the material.
Target Audience: This training is designed for anybody who wants to better understand Conflict Resolution and its effects on both individuals and an organisation.
Legislation covered in this course includes: Equality Act 2010
Entry Requirements: There are no specific entry requirements for this course.
